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CarsonGrande

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3 years ago

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CarsonGrande

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March 25th, 2024 05:47

Help

Help with my laptop.

So I recently purchase a gaming laptop from best buy. Although, I do love it there was a few issues since I got it. When I open google chrome. The screen would flash white for a split second but would continue like normal. There was a weird circumstance a few days ago where the screen zoomed in by itself and then zoomed out. Not sure what that is about but I thought it was important to talk about. I  also tried to turn on my laptop today but the alienware icon turned yellow then red and then turned off. I was not sure if it was when I had my charger plugged in where it worked but I was already on full battery.

  • DELL-Chris M

    Community Manager

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    Posted March 25th, 2024 10:54

    To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. provide to them the private Alienware Laptop Service Tag number.

    Before our users can assist, they need to which specific Alienware Laptop model.


    DELL-Chris M (old account)

    #IWork4Dell