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L1nden

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4 years ago

L

L1nden

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5 Posts

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February 23rd, 2023 03:00

m15 R2, AWCC performance button disappearing

My Balanced / High Performance button keeps on disappearing. The AWCC was recently updated but the button only reappeared for a day before disappearing again. I have tried uninstalling and re-installing the AWCC and that hasn't worked either

 Screenshot 2023-02-23 110302.png

  • C

    crimsom

    9 Technologist

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    6114 Posts

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    Posted February 23rd, 2023 04:00

    Hi @L1nden welcome to this free user-to-user Alienware laptop discussion forum. 

    The Dell AWCC application is not a stand alone application. Updates to the Windows operating system are known to degrade the function of the AWCC. If under Dell Warranty Contact Technical Support. 


    [This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]

  • L

    L1nden

    1 Rookie

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    5 Posts

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    Posted February 23rd, 2023 06:00

    Hi @crimsom ,

    Thanks for your suggestion. I did contact Dell Customer Support and their suggestion was to uninstall and reinstall the command centre which didn't present a permanent fix for the problem.

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