Hello,

The client registration fails with the following messages:

016-11-01 16:34:46 avagent Info <18964>: Received request to register with MCS '10.51.248.244:28001' at ''

2016-11-01 16:34:52 avagent Info <18918>: Registration: Processing secure registration with the MCS.

2016-11-01 16:34:52 avagent Info <18921>: Registration: Requesting root CA from the MCS.

2016-11-01 16:34:52 avagent Info <18926>: Registration: Saving root CA.

2016-11-01 16:34:53 avagent Info <18928>: Registration: Creating certificate signing request.

2016-11-01 16:34:55 avagent Info <18930>: Registration: Sending the certificate signing request to the MCS.

2016-11-01 16:34:55 avagent Error <41041>: Certificate could not be verified.

2016-11-01 16:34:55 avagent Error <5365>: Cannot connect to 10.51.248.244:30003.

2016-11-01 16:34:55 avagent Info <5059>: unable to connect, sleep(10) then retrying

2016-11-01 16:35:05 avagent Error <41041>: Certificate could not be verified.

2016-11-01 16:35:05 avagent Error <5365>: Cannot connect to 10.51.248.244:30003.

2016-11-01 16:35:05 avagent Info <5059>: unable to connect, sleep(10) then retrying

2016-11-01 16:35:15 avagent Error <41041>: Certificate could not be verified.

2016-11-01 16:35:15 avagent Error <5365>: Cannot connect to 10.51.248.244:30003.

2016-11-01 16:35:15 avagent Error <18931>: Registration: Unable to send the certificate signing request to the MC.

2016-11-01 16:35:15 avagent Info <18936>: Unable to securely register with the MCS (10.51.248.244)

2016-11-01 16:35:15 avagent Info <18967>: Registration operation failed

2016-11-01 16:35:23 avagent Info <5705>: Updating IP address with the MCS. local IP='10.51.160.101', registered IP='(none)', port changed:false

2016-11-01 16:35:23 avagent Info <18918>: Registration: Processing secure registration with the MCS.

2016-11-01 16:35:23 avagent Info <18921>: Registration: Requesting root CA from the MCS.

2016-11-01 16:35:23 avagent Info <18936>: Unable to securely register with the MCS ()

2016-11-01 16:35:23 avagent Error <6053>: Error trying to update MCS with new ip address

2016-11-01 16:35:23 avagent Info <6626>: Agent Main: Client ID (cid) = 0

2016-11-01 16:35:23 avagent Info <5363>: Skipping registration, no MCS name

2016-11-01 16:35:23 avagent Info <5434>: MCS unknown, entering listen mode.

2016-11-01 16:35:23 avagent Info <5321>: Unable to connect to Management Console (), sleep 30 minutes, 28 seconds before retry

The client has been retired and deleted from the Avamar Server.

Network connectivity is working, we can successfully run telnet to the avamar server at ports 28001, 29000, 30001 and 30003.

Any ideas?

The Avamar server and client versions are 7.3.100-233.

Thanks.