UNSOLVED
systemstate error code-10
Do you know why we keep getting the following error message:
avtar Error <8486>: Skipping post-processing on 'D:\Avamar\Var\SystemState.bkf' because of bad file size of 2048.0KB
avtar Error <6197>: Windows system State backup failed (code -10)
As a fix i have been performing an ntbackup of the systemstate file and if the backup runs to success i delete the systemstate file from the Avamar folder - This fix works for a couple of days and the issue occurs again, so i've started to move the backups to a different time window.
My questions is why do we receive this error message? It seems to be the cause of 80% of our failures?
I have checked the client by running the cmd - vssadmin list providers and writers with no errors found
Is this a known issue with Avamar backups? or maybe a performance related?
Please note, this is for VMs only.
Thanks for the post above
Sameer the systemstate timeout certainly sounds like a handy tip.
I have recently noticed that the error occurs a lot when there is an issue with the writers (vssamin list writers)
Does anyone know why the writers fail and is there anything i can do to proactively stop this happening?
Sameer_Khan
121 Posts
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0
Posted November 16th, 2011 10:00
Aaron,
You can apply MS KB hotfix 940349 for windows 2003 SP2 and consult with Microsoft for VSS Failures on Windows 2008. Generally reboot clears up all VSS issues.
Thanks
Sameer K
Sameer_Khan
121 Posts
568
1
Posted October 30th, 2011 10:00
Check the log for avamar initiated ntbackup system state backup in C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\Data and troublshoot ntbackup issues.
You can also add --systemstate-timeout=7200 in avtar.cmd in var directory of target machine to allow 2 hours for ntbackup to finish.