I'm working with a customer who is running a render farm with C6400/C6525 blade servers. They are getting an Intel Temperature Sensor warning which is very disruptive and there is no performance impact due to heat, so they would like to increase the maximum threshold. What is the max temperature they can set this to? Right now they need it at about 32-degrees Celsius
Did this occur on an earlier version of iDRAC firmware and just started after updating the DRAC firmware?
When did this start and do you know of anything that changed around the time it started reporting this?
System inlet temperature is outside temp, it has nothing to do with temp inside the server such as cpu, memory, hard drives…
Can you tried lowering the Maximum Warning Threshold?
Configuring warning threshold for inlet temperature using web interface.
To configure warning threshold for intlet temperature:
1. In the iDRAC Web interface, go to System > Overview > Cooling > Temperature overview.
The Temperature overview page is displayed.
2. In the Temperature Probes section, for the System Board Inlet Temp, enter the minimum and maximum values for the Warning Threshold in the Centigrade or Fahrenheit. If you enter the value in Centigrade, the system automatically calculates and displays the Fahrenheit values. Similarly, if you enter Fahrenheit, the value for Centigrade is displayed.
3. Click Apply.
The values are configured.
DELL-Charles R
Social Media and Communities Professional Dell Technologies | Enterprise Support Services #IWork4Dell
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@RuNguyen probably i have the same issue...I have C6520 that are dropping the following log "The Inlet temperature is greater than the upper critical threshold."
I had currently purchase same unit C6520 our inlet always at 27 and 28C which trigger warning alert. How do you guys fix the issue? Just increase the threshold warning to higher? did you guys open ticket with Dell support and what you guys outcome. According to dell they said the inlet temp should be below 25C, which kind of very low as compare to all other dell poweredge servers
We are seeing this issue too in our C6500/C6525 systems, each has 2x64core AMD 7713 procs. Our firmware is up to date. Is the high threshold set wrong on these?
We are seeing 'Inlet temperature is greater than the upper critical threshold' errors. There are no fan failures or any other hardware errors in the SEL. IDRAC firmware is 7.10.30.00 (Build 30). This is happening on both of the units we own (we own 2), the temps are consistent across all 8 C6525s. The ambient temp in front of these racks is reading 20C. We know this isn't ideal, but we expect the inlet temps to be in line with the incoming ambient temps and we don't understand how it's so high.
Here is the temp output from one:
------------------------------------------ Main System Chassis Temperatures: Critical ------------------------------------------
Index : 0 Status : Critical Probe Name : Inlet Temp Reading : 27.0 C Minimum Warning Threshold : 3.0 C Maximum Warning Threshold : 26.0 C Minimum Failure Threshold : -7.0 C Maximum Failure Threshold : 27.0 C
It seems odd that you are warned at 26C and it fails at 27C??
DELL-Charles R
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Posted June 12th, 2024 20:48
Hello,
Did this occur on an earlier version of iDRAC firmware and just started after updating the DRAC firmware?
When did this start and do you know of anything that changed around the time it started reporting this?
System inlet temperature is outside temp, it has nothing to do with temp inside the server such as cpu, memory, hard drives…
Can you tried lowering the Maximum Warning Threshold?
Configuring warning threshold for inlet temperature using web interface.
To configure warning threshold for intlet temperature:
1. In the iDRAC Web interface, go to System > Overview > Cooling > Temperature overview.
The Temperature overview page is displayed.
2. In the Temperature Probes section, for the System Board Inlet Temp, enter the minimum and maximum values for the Warning Threshold in the Centigrade or Fahrenheit. If you enter the value in Centigrade, the system automatically calculates and displays the Fahrenheit values. Similarly, if you enter Fahrenheit, the value for Centigrade is displayed.
3. Click Apply.
The values are configured.
DELL-Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!