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1 Rookie

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3 Posts

2549

January 20th, 2011 06:00

Celerra Applications & Tools CD

Hi,

does anybody know where I can download the latest Celerra Applications & Tools CD?

At Home > Support > Product and Diagnostic Tools > Celerra Tools there is only Version 5.6.48.7 available, but no 6.0 Version.

1 Rookie

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3 Posts

January 20th, 2011 07:00

The link doesn't work for me. I get an access denied error.

And at Home > Support > Software Downloads and Licensing > Downloads C > Celerra Software the Tools CD isn't displayed.

11 Legend

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20.4K Posts

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87.4K Points

January 20th, 2011 08:00

nothing wrong with his account, i don't see either ..the only thing available under Celerra software is the DST patch.

99 Posts

January 20th, 2011 08:00

Please email powerlink@emc.com.  They can better investigate why your accounts may have these restrictions.  The software and patches are there and my account can view them just fine.  I don't believe a lisence is needed for the Tools&Apps CD, so I don't know why you would be restricted in seeing them.

Also, have you tried searching Powerlink for this?

Thanks.

Sebby Robles

EMC Celerra Support

99 Posts

January 20th, 2011 08:00

Please send an email to powerlink@emc, or contact your local rep to assist you with your Powerlink account.  You should be able to see this just fine.

In the meantime, I have put version 6.0.40.8 up for you on ftp.emc.com/incoming/sebby  Please note that this will be removed in 24-48 hours, so please download as soon as possible.

Hope this helps.

Sebby Robles

EMC Celerra Support

11 Legend

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20.4K Posts

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87.4K Points

January 20th, 2011 09:00

i've searched PowerLink ..no dice. Must be restricted to EMC employees/partners at the moment.

6 Operator

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8.6K Posts

January 20th, 2011 10:00

Dynamox is correct – using Powerlink customer view I cant see it either

If you have upgraded to 6.0 or a 6.0 maint release then the UniSphere Software Wizard should have already downloaded it for your

1 Rookie

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3 Posts

January 21st, 2011 01:00

Thank you Sebby. I'm downloading the iso file from your FTP-Server.

Rainer, I just tried the Unisphere Service Manager. I have the option to download the Tools CD, but if I actually try to download I get the error: "Could not download file. Requested file is not found. The file may have moved."

Any ideas on that?

6 Operator

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8.6K Posts

January 23rd, 2011 05:00

please Open a service Request

maybe your Account isn't authorized or there is problem with the path on Powerlink

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