UNSOLVED

Druehl1

updated

13 years ago

D

Druehl1

2 Intern

223 Posts

0

2948

May 16th, 2013 09:00

CIFS Server deleted after Datamover reboot

Hello,

today I had to restart both datamover of a NS120 twice.

Each time after the restart the CIFS server was deleted on the NS120 and I had to cretae it new.

I have  NS120 Dart (6.0.70.4) and Flare Code (4.30.0.5.525).

Any idea why this happens, or has someone seen this issue on other Systems?

Regards

David

  • Rainer_EMC

    6 Operator

    8645 Posts

    726

    0

    Posted May 16th, 2013 09:00

    No – that shouldn’t happen and I’ve never seen it

    Please open a service request so that support can properly troubleshoot

  • cincystorage

    2 Intern

    467 Posts

    726

    0

    Posted May 16th, 2013 10:00

    That should never happen.  What output did you see from "server_cifs" when the the server was missing?

  • Druehl1

    2 Intern

    223 Posts

    726

    0

    Posted May 16th, 2013 12:00

    No, l didn´t see a failover, but the uptime of both datamovers started at 0:00.

    Was there something like fastboot on the dm, so that the connection don´t get lost while a rebbot.
    I did the reboot in the GUI not by CLI

  • cincystorage

    2 Intern

    467 Posts

    726

    0

    Posted May 16th, 2013 12:00

    Agreeded.  Did it Failover to the standby datamover?

  • Rainer_EMC

    6 Operator

    8645 Posts

    726

    0

    Posted May 16th, 2013 12:00

    On every system the connection gets dropped when it is rebooted – that is the way TCP/IP works

    The client is supposed to re-initiate that connection when the server is available again.

    How that looks like to the client depends on the Windows version, the application and what you are doing while the connection isn there

  • Druehl1

    2 Intern

    223 Posts

    726

    0

    Posted May 16th, 2013 12:00

    Hi Mark,

    the output of the cli showed that the server exists, but the hosts lost the connection to the shares.

    ´Then I added the CIFS server in the GUI witout joining the domain, and after that it worked again.

    I have never seen this before and have no idea what can cause this.

    So I will open a case at emc.

  • Rainer_EMC

    6 Operator

    8645 Posts

    726

    0

    Posted May 16th, 2013 12:00

    That sounds differently than the CIFS server being deleted after a reboot ….

  • cincystorage

    2 Intern

    467 Posts

    726

    0

    Posted May 16th, 2013 13:00

    Yeah,  this sound like normal windows behavior... Windows is stateful,  so it will not be happy during reboot - a lot of windows versions don't do this very well..  I suspect reconnecting drives or rebooting the hosts in question would also solve the issue..

    This is one the benefits we find using Isilon over celerra... the Windows hosts don't notice...

  • dynamox

    11 Legend

    20419 Posts

    87439 Points

    726

    0

    Posted May 16th, 2013 14:00

    sure they do, if you are using static smartconnect pool where IP do not failover like they do in dynamic pool ..clients get disconnected.

  • Rainer_EMC

    6 Operator

    8645 Posts

    459

    0

    Posted May 16th, 2013 15:00

    There is no fundamental difference there between VNX and Isilon or other CIFS servers

    If the CIFS server reboots or fails over the TCP connection gets dropped as does the SMB session

    Both have to be re-established by the client

    Whether or not you notice that on client doesn’t change the way it works

    What is there difference there with Isilon ?

    The way the VNX data mover failover works with always transferring the IP address on failover makes it actually easier on the client than having to look for a new IP

    With SMB3 CA it is even better