I have been getting phone calls, I mean 4 phones everyday saying my order did not push through. I contacted support, each time I am told no worries, it is in the system. I cancelled once and reoredered because of the same problem. Now I am getting the same situation again. I never get an answer or no one seems to follow up. 2 different delivery dates.  I think it is time to go to best buy.  This Alienware is associated with Zwift  promo and i have talked to Eric Min (CEO) Zwift he has stated it is still a promo.

order number