Hi,

     I bought a Alienware M15 R5 on Jan 8th, 2022 and just a few days after receiving my order on Feb 3rd the fan for my GPU stopped working and my system boot startup started showing me a FAN Failure error. Naturally, I opened a support ticket on Feb 8th and after all the investigation from the support team, they decided that I would be shipped a new replacement unit. 

     I was provided with all the details via email and I received my replacememt unit on March 1st which is working flawlessly so far. But, in the email it was mentioned that I would have to return my defective unit within 90 days or my account would be locked. The return would be made possible by DELL by shipping me a Return Label via mail through USPS, which would arrive 4-5 buisness days after I had received my Replacement unit.

     It has been 30+ days since I received my replacement unit and I have yet to receive my return label. I would like to follow up on this issue, as I do wish to have my ACCOUNT LOCKED 

     Any updates on this matter would be appreciated. Thank You!