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6VJ8QR3

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10 months ago

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6VJ8QR3

1 Rookie

1 Message

2 Points

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495

June 7th, 2024 18:23

valid email address

Is this email address; warranty.dellhome.na@dell.com a valid email address. Or is it a malicious email. It also shows a service tag number that does not corresponds with email address that this email sent to.

Also, when the highlighted email address is typed in, a warning is is displayed.     

(edited)

  • D R Doc Young Sr.

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    0

    1

    Posted October 17th, 2025 18:38

    So what is the answer ?  I say this may not be a legit address warranty.Dellhome.na@dell.com  since it was sent to an e-mail address not registered with my Dell account.  Another thought is the fact it states in the address Dellhome.na means what, especially if you have a business computer registered with Dell, so I suggest login into your Dell account, contact Dell CS via their site contact form.  I do not use ChatBots, they never help, a waist of time, I prefer to speak to a human.  

    Another site to check with Contacting a Human of any Business is https://gethuman.com/phone-number

    I have 40 yrs experience using Computers/Devices accessing the Internet or Web when it came avaiable in the 90's.

    I am not a Rookie Dell, I also run Norton360 Lifelock and all Norton Security E-Mail Authenticity Monitoring that Alerts & Blocks https://us.norton.com/blog/emerging-threats/norton-email-scams

    However the e-mail I received did know my PC Model number and Service Tag:  Plus Express Service Code: Number.  So if you Log Into Dell (trusting your login from before) then check to see if their unknown legit address for warranty Dellhome.na@dell.com  has your Device Registered shows your

    Warranty details
    Service level offered:  Basic Support
    Contract end date: 12/7/2025
     if not, never click on any link you do not trust, ignore, if important you shall receive another e-mail.  If Fraudulent, I doubt you will receive a reminder.  That address content is not asking you to update or provides personal information needed.  Always Call Dell to confirm or any Entity.  

    (edited)

  • tj60

    1 Rookie

    1 Message

    2 Points

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    0

    Posted February 12th, 2025 18:34

    As of 2/12/2025 , I have received an email from the following email 
    warranty.Dellhome.na@dell.com 
    Contents:
    Congratulations on your new ALIENWARE M18 R2!
    Get the most out of your system with SupportAssist.

    And then a link to a Manage Warranty 
    I'm not touching this email. And if Dell was sending this legitimately, not certain what a company needs to do to prove the validity.
    Normally I go by the presumed valid @dell.com being legitimate.
    No longer after this email.