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DallasStarsFan

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DallasStarsFan

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December 16th, 2019 05:00

Inspirion 13 Boot Issues

Dell Inspirion 13 , 5xxx series, built 2016, Win10 Home 64

Here's what happened yesterday. Any ideas?

1) Booted fine. Upon reboot, fan went to max, keyboard flashed on and off. This stopped then started again, repeat, repeat

2) Powered down

3) Upon restart, could not find bootable drive

4) Ran diagnostics - the full 2+ hours. Diagnostics said all hardware OK.

5) Tried to boot and again and could not find bootable drive.

  • JOcean

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    Posted December 16th, 2019 06:00

    It could be a hard drive problem or the MBR is corrupt or missing. This site should help. Also check your BIOS to make sure that Windows Boot Manager is the first option in the boot menu. To access the BIOS restart the system and at the Dell splash screen start tapping F2. While you are in the BIOS check to see that the hard drive is detected.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • DallasStarsFan

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    Posted December 17th, 2019 11:00

    UPDATE:

    Made a bootable USB and was able to boot up to my desktop. Everything seems to be there.

    Rebooted without the USB and got a message saying no bootable drive could be found.

    Rebooted with USB and instead of my desktop, it went to an install/repair screen.

    I selected repair and instantly got a message saying my computer could not be repaired.

    What's next? Install?

     

  • DallasStarsFan

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    Posted December 17th, 2019 12:00

    Tried fixing the MBR:

    bootrec /RebuildBCD

    Successfully scanned Windows installations: 1

    [c:\Windows]

    Add installation to boot list? Yes(Y)/No(N)/All(A): Y

    The requested system device could not be found

    bootrec /fixMbr

    The operation completed successfully

    bootrec /fixboot

    Access is deined

  • LSUFAN51

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    Posted December 17th, 2019 14:00

    I'd suggest resetting BIOS to defaults to see if it will make any difference. You could do this step by following instructions in the link below:

    How to restore the BIOS (System Setup) defaults on a Dell Product

    https://www.dell.com/support/article/us/en/19/sln245206/how-to-restore-the-bios-system-setup-defaults-on-a-dell-product?lang=en

    If resetting BIOS to defaults doesn't fix boot issue, check out getro's possible solution in link below, hopefully it will be a help to you.

    Dell Inspiron 13 No bootable device found

    https://www.dell.com/community/Laptops-General-Read-Only/Dell-Inspiron-13-No-bootable-device-found/m-p/5140389  

  • DallasStarsFan

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    Posted December 17th, 2019 15:00

    LSUFAN:

    Neither totally worked.

    Regarding greto's suggestion, I don't have the same boot options under UEFI. I have Windows Boot Manager and UEFI: SanDisk, Partion 1 (neither of which work).

    I can get to a login screen now, but it won't accept my password. I did the first time I started up on a USB (the only time it took me to my desktop.