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icyskeleton1
4 Posts
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July 19th, 2019 16:00
dell latitude e6430 lagging while plugged in
Hello, I have been expieriencing lag and low performance while my charger is pluggin. When I run the laptop on battery it works flawlessly and I can play games and surf the web with no issues. When I plug it into the charger however, my laptop starts lagging A LOT and has low performance. My laptop's cpu is an Intel Core i5 3360M 2.80 ghz 2 cores 4 logical processor(s).
icyskeleton1
4 Posts
728
0
Posted July 19th, 2019 20:00
Yes. I have checked and the battery and ac adapter came with the laptop. Still same result if I disconnect the battery and only the ac is plugged in.
U2CAMEB4ME
6 Operator
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6245 Posts
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Posted July 19th, 2019 16:00
Welcome to the Dell Community @icyskeleton1
Do you have an "Original" AC adapter and battery???
Have you tried running the laptop on AC only without the battery installed???
Best regards,
U2