tdark

updated

5 years ago

T

tdark

2 Intern

222 Posts

0

1560

July 16th, 2021 06:00

Forgot my windows password

I have an older Latitude E5520 that has been in sitting for a few years.  I didn't write my windows password down and and I guess I forgot what I thought was the password.

     I want to install a solid state drive in it but have no way of finding the windows enterprise product id so I can reload windows.  

At one time  I would use this one program to get that product id from the registry but if I can't log into windows there is no way for me to find it.   I also thought that I could download the original windows operating system from Dell's website by putting my service tag in but it won't work ?

  Any suggestion on how I can get windows back on this new hard drive.  I only use this one program that won't run on windows 8 or 10 so I need it back working after I install this new hard drive.  Thanks for any help.

  • U2CAMEB4ME

    6 Operator

    6245 Posts

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    Posted July 16th, 2021 06:00

    Welcome to the Dell Community @tdark 

    Did you look under the Battery for the COA/License???

    xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

    Best regards,

    U2

  • U2CAMEB4ME

    6 Operator

    6245 Posts

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    Posted July 16th, 2021 07:00

    @tdark 

    Any W7 Pro DVD will work just fine.

    Regards,

    U2

  • tdark

    2 Intern

    222 Posts

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    0

    Posted July 16th, 2021 06:00

    You know I had forgot that was on this dell and yes that's where the 7 pro product id is located.  THANKS so much.  Does Dell supply a way for me to download the operating system or can I use a windows 7 pro dvd I have ? and just use the product id under the battery. 

  • tdark

    2 Intern

    222 Posts

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    Posted July 20th, 2021 19:00

    Won't work.  I used my windows 7 pro dvd and entered the product id located under the battery.  It loaded windows fine but won't activate.  The product id was typed correct I did use the correct id. 

  • U2CAMEB4ME

    6 Operator

    6245 Posts

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    Posted July 21st, 2021 02:00

    @tdark 

    That was on my mind as an outcome.

    With the introduction of W11, W7 COA's will not work to activate W10 ?!?!?!

    I am not sure if it also eliminated all activation of any W7 COA ???

    If I have time today I will do some testing.

    Regards,

    U2