After reinstalling OS, drivers, etc., I have no webcam or mic.
In Device manager, under other devices I have an unknown device, but Searching for driver gives me nothing. Have installed webcam central & get the message 'Please plug in a supported device'
Thanks for posting. Apologies that your Latitude E6530 is not performing as expected.
Another user of the Forum reported success by uninstalling and reinstalling the USB root hubs, if you haven't tried this already, it might work for you.
To uninstall USB Root Hubs, in Device Manager:
Expand ‘Universal Serial Bus controllers’
From the list, look for ‘USB Root Hub’
Right click, choose ‘Uninstall’, choose ‘Ok’
Uninstall all ‘USB Root Hub’ listed
Wait for all the drivers to get uninstalled
Restarted the computer
Restarting the computer will install ‘USB Root Hub’s automatically on the computer
If you need assistance opening Device Manager: Press and hold the Windows key and press 'R' key. This will open the run window -> type 'devmgmt.msc' without the apostrophes, click on 'Ok' -> this will open the Device Manager window.
Click the link below to download and update the bios as well as reinstalling the chipset drivers and video card drivers. Once you reboot the system check the webcam. If it is still not detected run the ePSA diags by starting the computer and tapping the F8 key. Choose ePSA.
Robert P (retired)
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Posted February 7th, 2018 05:00
Hi mikey59,
Thanks for posting. Apologies that your Latitude E6530 is not performing as expected.
Another user of the Forum reported success by uninstalling and reinstalling the USB root hubs, if you haven't tried this already, it might work for you.
To uninstall USB Root Hubs, in Device Manager:
If you need assistance opening Device Manager: Press and hold the Windows key and press 'R' key. This will open the run window -> type 'devmgmt.msc' without the apostrophes, click on 'Ok' -> this will open the Device Manager window.
Robert P (retired)