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Could you please post the model of your system?
But in general the following information should help. Not knowing the model, I was unable to find specific information about the caps key.
https://www.youtube.com/watch?v=0IB5sFMXZFc
For new keys

I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
Try these links as well. It is possible that the key or latch is broken and a new key will need to be ordered. They come with all the necessary parts.
https://www.quikfixlaptopkeys.com/?product=dell-latitude-3340-single-replacement-keyboard-key
https://www.wikihow.com/Reattach-a-Keyboard-Key
http://www.laptopkey.com/Guides.php/Dell/Latitude%2013%20Education%20Series/3340/D146

I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

Savis1
2 Posts
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Posted January 6th, 2019 19:00