UNSOLVED
Alienware alpha boot up
Okay so I bought an alpha from best buy, when i set it up turned it on everything was normal, then a gray screen showed up it said "lets get a few basic things out of the way" or something like that and it showed a list of languages, none of usb ports were respondind so i couldn't do much, anyway I can factory reset it, I really want this product and it was the last one in stock, so any recomendations and thanks in advance.
I've got a similar problem. I ordered an i3 from the dell website along with an xbox controller. After a few days I got an email from Dell saying the order was cancelled due to incompatibility issues. Anyway my credit card was still charged and the Alpha was delivered 3 days after the original delivery date without an xbox controller. I bought an xbox 360 wireless controller but cannot get it to work with the alpha.
The controller is paired with the usb receiver but nothing happens when i try setting hot keys or anything.
As a result I'm unable to get past the first setup page.
Any help would be appreciated.
Alienware-L_Por
842 Posts
772
0
Posted July 8th, 2016 12:00
If you have the controller, you can use it to set it up. If not, you'd need to do a clean installation of Windows.
Are you even able to enter the BIOS by hitting F2 on the keyboard?