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weevil2site5
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October 19th, 2017 14:00
Graphics Amplifier driver issues
I have an alienware 13 (2014) hooked up to a gigabyte 1060 6gb wf2 OC and anot ASUS 24' monitor and whenever log into my PC the screen goes black for a few seconds, turns back on and displays a message stating that my drivers have crashed and "repaired" themselves. How do I fix this issue?
Eimy_B
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Posted October 20th, 2017 11:00
Hi weevil2site5,
Remember that the only driver you need to install is the one from the laptop, never the one from the amplifier. For troubleshooting, follow these steps:
1. Disconnect the Amplifier.
2. Uninstall all the NVIDIA graphics drivers. You can use Revo uninstaller to make sure is removed from Programs & Features, Registry files and your C Drive.
3. Install the laptop's last driver version from our website, install it as a clean install (select this option under custom install) and then install this amplifier driver (restart).
4. Finally, connect the Amplifier and if there is a request to reinstall the driver, reinstall the same laptop's driver that I mentioned before (normal install).
Make sure you're setting up the amplifier in a proper way by following this video:
Alienware Graphics Amplifier: Setup - YouTube