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khunfong

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9 years ago

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khunfong

1 Message

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695

October 31st, 2017 11:00

Keyboard error

My keyboard error some keys, any solutions? Letter “C” “,” “DELETE” are not working lately. Pls let me know if any solution. Thank you!

  • Eimy_B

    6 Operator

    4365 Posts

    567

    1

    Posted October 31st, 2017 12:00

    Hi ‌,

    Make sure the BIOS is up to date.

    Also, you can try with an external KB to see if the keys will work on the external or not, this way we can see if this is related to software or hardware. 

  • speedstep

    11 Legend

    46969 Posts

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    0

    Posted November 1st, 2017 11:00

    On laptops this is almost always requiring a physical keyboard replacement.