UNSOLVED

KanesInferno4

updated

9 years ago

K

KanesInferno4

1 Rookie

55 Posts

0

1901

October 19th, 2017 21:00

M15X AlienFX Not Working / .NET Framework Errors

Good Evening,

Used M15X laptop, running Windows 10. AlienFX isn't working, gives errors at start up and when opening command center shows no options/colors/anything when going to AlienFX option.

I have attached pictures of the errors. Things I have done:

1. Installed all Windows Updates.

2. Followed all the steps and properly uninstalled and reinstalled command center.

3. Tried running in compatibility modes.

4. Went into Windows Functions Menu and made sure all .NET Framework options were enabled.

BTW, if I leave Command Center uninstalled the errors go away completely.

I am at a loss, any help would be appreciated.

3 Attachments

  • KanesInferno4

    1 Rookie

    55 Posts

    1719

    0

    Posted October 23rd, 2017 08:00

    I get error messages about not having privileges/access to run it. I can’t

    run the tester. I’m at work and don’t have the exact error message, I can

    try to get it late tonight. I’m the admin and only account on the computer,

    access shouldn’t be an issue.

  • Eimy_B

    6 Operator

    4365 Posts

    1719

    0

    Posted October 23rd, 2017 08:00

    Hi KanesInferno,

    Run the AlienFx tester following this video and let me know how it goes:

    Alienware: Test lights with AlienFX Tester - YouTube 

  • KanesInferno4

    1 Rookie

    55 Posts

    1719

    0

    Posted October 27th, 2017 12:00

    Any further assistance?

  • Eimy_B

    6 Operator

    4365 Posts

    1719

    0

    Posted October 27th, 2017 16:00

    That model does not support Windows 10 so that's probably why it wont work. 

  • KanesInferno4

    1 Rookie

    55 Posts

    1719

    0

    Posted October 27th, 2017 22:00

    I did a fresh install of Windows 7 tonight and just got errors again

    tonight. Any suggestions? Obviously it’s out of warranty but I’m still

    curious how much it’d cost for a tech to repair, if that’s even possible.

    Or even anything I can myself to fix it. I feel like I’ve tried everything.

    What are your thoughts on this video?

    https://youtu.be/-8xqr6_KqwQ

    That guy has the exact same errors and fixes it in a weird way....