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dellproblems336

updated

13 years ago

0

21252

July 7th, 2013 14:00

Dell Dimension 2400 Issues...

It has Window XP Home Edition.

The issue is it takes forever to login, and when I do finally get in you can't see the task bar at the bottom.

I can however click on certain videos and play them, but there is no sound.

When I plug my external hard drive in, the computer doesn't acknowledge it.

  • osprey4

    6 Operator

    34230 Posts

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    0

    Posted July 7th, 2013 16:00

    Hi Dellproblems336,

    Wow, the old Dimension 2400. There's a blast from the past.

    I'm going to be honest with you, a system that old really needs to have the operating system reinstalled. You've got a few unrelated symptoms that could reflect hundreds of possible problems. The simplest way to sort them all out is to reinstall the Dell factory hard drive image.

    Before you jump in, do you have all of your important files backed up?

  • 325

    0

    Posted July 7th, 2013 17:00

    Unfortunately no. It allows me to see the files, but won't let me back them up.

  • Dell-Rajesh R

    6 Operator

    3318 Posts

    325

    0

    Posted July 8th, 2013 04:00

    Hi,

    You may try booting into safe mode to check the status.

    Restart the computer and tap F8 at Dell logo. Select Safe mode with networking/Safe mode.

    Now check if the issue persists in Safe mode with networking/Safe mode.

    You may also try “Last known good configuration”:

    • Start your computer.
    • When you see the "Please select the operating system to start" message, press the F8 key.
    • When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
    • If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.

    Let me know the status.