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Ken A. Dienne

updated

16 years ago

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3063

May 16th, 2010 10:00

Hang at startup

Hi:

I have an XPS 720, Windows Vista (32-bit), 4 gig RAM. Twice now, when I've started up in the morning, my computer hangs at the 'rev up' stage. For anyone who has an XPS 720, I'm hoping you know what I mean by this. Basically, the computer just hangs - before my keyboard lights up, before my monitor shows anything at all, before the lights on the front of the computer light up (I run those lights from Dell QuickSet). Anyway, the computer just keeps revving, showing white lights on the front (I keep them at blue), but nothing else happens, so I have to hold down the power button and force a restart. Does anyone know why this is happening. Last year, I let my computer sit for eight months during a reno project, so I was worried about my motherboard battery, but it started up no problem the first time I used it after the renos, and I've been using it successfully for the past ten months - this hangup thing just started a couple of weeks ago.

Thanks in advance!

Ken A. Dienne

  • 550

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    Posted May 20th, 2010 11:00

    So I've been leaving my computer on for a couple of days, running the Dell diagnostics, etc., and no errors have shown up. Also, this problem doesn't happen when I restart the computer - only when I start it up in the morning after being off all night. Does this point to the motherboard battery?

    A couple of things I did notice when writing down my BIOS settings:

    1) I'm still using A05. I have no intention of switching my processor, so do I need to upgrade to A06?

    2) Several of my BIOS settings aren't on 'default' - even though I've never changed them. Is this OK? For example, SATA4, SATA5, PATA0 and PATA1 are all set to 'off', but the default setting is 'on'.  I'm guessing this is OK - that it just means I didn't opt for certain drives when I custom built the machine - but if someone could confirm this, I'd really appreciate it.

    Does anyone have any help to offer?

    Thanks!

    Ken A. Dienne

  • Davet50

    6 Operator

    14442 Posts

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    Posted May 20th, 2010 18:00

    what external device do you have connected to the computer?

    the bios setting you list are ok as long as you have no drives attached to those ports.

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    Posted May 21st, 2010 17:00

    Hi, here's what I have as far as drives go ... Is this what you're asking for? Sorry, I'm not a very advanced user, as you can tell. I also have a mouse, keyboard, printer, speakers, video card, etc. 

    2.0 Disk Drives 2.0.1.1 Drive Label C:

    2.0.1.2 File System NTFS

    2.0.1.3 Size 689 GB

    2.0.1.4 Free Space 563 GB

    2.0.1.5 Description Local Fixed Disk

    2.0.2.1 Drive Label D:

    2.0.2.2 File System NTFS

    2.0.2.3 Size 233 GB

    2.0.2.4 Free Space 195 GB

    2.0.2.5 Description Local Fixed Disk

    2.0.3.1 Drive Label E:

    2.0.3.2 File System NTFS

    2.0.3.3 Size 10 GB

    2.0.3.4 Free Space 5 GB

    2.0.3.5 Description Local Fixed Disk

    2.0.4.1 Drive Label F:

    2.0.4.2 File System -

    2.0.4.3 Size -

    2.0.4.4 Free Space -

    2.0.4.5 Description CD-ROM Disc

    2.0.5.1 Drive Label G:

    2.0.5.2 File System -

    2.0.5.3 Size -

    2.0.5.4 Free Space -

    2.0.5.5 Description CD-ROM Disc

    2.0.6.1 Drive Label H:

    2.0.6.2 File System -

    2.0.6.3 Size -

    2.0.6.4 Free Space -

    2.0.6.5 Description Removable Disk

    2.0.7.1 Drive Label I:

    2.0.7.2 File System -

    2.0.7.3 Size -

    2.0.7.4 Free Space -

    2.0.7.5 Description Removable Disk

    2.0.8.1 Drive Label J:

    2.0.8.2 File System -

    2.0.8.3 Size -

    2.0.8.4 Free Space -

    2.0.8.5 Description Removable Disk

    2.0.9.1 Drive Label K:

    2.0.9.2 File System -

    2.0.9.3 Size -

    2.0.9.4 Free Space -

    2.0.9.5 Description Removable Disk

    2.0.10.1 Drive Label L:

    2.0.10.2 File System FAT

    2.0.10.3 Size 964 MB

    2.0.10.4 Free Space 699 MB

    2.0.10.5 Description Removable Disk

    2.0.11.1 Drive Label M:

    2.0.11.2 File System -

    2.0.11.3 Size -

    2.0.11.4 Free Space -

    2.0.11.5 Description Removable Disk

  • Davet50

    6 Operator

    14442 Posts

    550

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    Posted May 21st, 2010 19:00

    try disconnecting your printer and see if you still have the start up hang.

    How are your mouse and keyboard connected t to the system

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    Posted May 22nd, 2010 09:00

    Mouse, printer and keyboard are all connected via USB. The hang doesn't happen when I restart - only when I start up in the morning after the computer has been off all night ...