Fireberd was helpful in directing me to the appropriate post for my problem. Unfortunately because of my lack of computer knowledge, I didn't understand 90% of what he said.  I appreciate his attempt to help anyway.  He gave me some tips, but I only use computers for things like e-mail, PowerPoint, etc.  I absolutely know NOTHING about the insides of computers. I did not even install my computer and get it up and running.  Someone else did, and his knowledge of computers is one level up from mine.

I try to scan something through my Dell All In One Photo 926 printer and get the error message "scan request failed."  Is anyone able to assist me using layman's terms (e.g., no computer technician words that have secret meanings)?

I do appreciate you all.  Thank you.