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lsb3011

updated

14 years ago

L

lsb3011

3 Posts

0

755

November 18th, 2012 06:00

problems with recovery

hi

i have a dell inspiron one

i have been trying to use recovery

i press f8 on startup, but when i press repair computer it momentarily displays downloading files and then immediately loads windows as usual

any ideas ?

  • osprey4

    6 Operator

    34230 Posts

    128

    0

    Posted November 18th, 2012 14:00

    Hi Isb3011,

    Can you explain why you are trying to restore the hard drive image? For example, are you getting blue screen errors? Some of these errors can reflect a hardware problem, in which case restoring the factory drive image won't help.

  • lsb3011

    3 Posts

    128

    0

    Posted November 18th, 2012 15:00

    i tend to restore the image a couple of times a year just to clear out rubbish and speed things up

  • osprey4

    6 Operator

    34230 Posts

    128

    0

    Posted November 19th, 2012 04:00

    Do you have XP, Vista or 7?

  • osprey4

    6 Operator

    34230 Posts

    128

    0

    Posted November 19th, 2012 05:00

    Have you tried creating recovery discs using the DataSafe utility and restoring the factory image using those?

  • lsb3011

    3 Posts

    128

    0

    Posted November 19th, 2012 05:00

    windows 7