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Dr.faixal

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10 years ago

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Dr.faixal

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6 Posts

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December 6th, 2016 00:00

Bluetooth disappeared after windows 10

i have dell inspirion 11 3147, after updating to windows 10 new version my bluetooth device is missing there is no sign of life of bluetooth in my lapi ,,i have tried different setups of windows even downgraded to 8.1 but all in vain is there any hardware issue or software issue , wifi is working well

  • Dr.faixal

    1 Rookie

    6 Posts

    4146

    0

    Posted December 6th, 2016 07:00

    Hello Robin....!!

    thank you very much for your reply.

    In device manger bluetooth is not presesnt and also in settings it is not present and drivers you have suggested gives error that activate bluetooth using wireless switch

  • Dr.faixal

    1 Rookie

    6 Posts

    4146

    0

    Posted December 6th, 2016 07:00

    Hello Robin....!!

    thank you very much for your reply.

    In device manger bluetooth is not presesnt and also in settings it is not present and drivers you have suggested gives error that activate bluetooth using wireless switch

  • DELL-Akshatha M

    2 Intern

    1159 Posts

    4146

    0

    Posted December 7th, 2016 04:00

    Hi,

    When was the bluetooth last working?

    was there any recent updates done on the system?

    Please click DELL-username (DELL-Robin D) and send us a Private Message with the Dell Service Tag number and your email address.

    Note: please don't mention the service tag or email id on the public forum as it contains your personal information