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zouly

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zouly

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October 27th, 2004 23:00

Help!!!!!

I don't know if this is the right place to post this, but I need some help.  My computer has been running slow, so I went to the Dell website and followed instructions on doing a diagnostic setup.  I went to start up, clicked Run, typed msconfig, and chose diagnostic start up.  The problem is that it has completely messed up my computer.  I went back into msconfig and chose normal start up, but everything that I had on my computer is no longer active, I keep getting messages to run install disks, system restore has no restore points, Norton will not run because it says it is not activated, and there are now hardware and other programs that I deleted a long time ago showing up again.  Also, to icons on the task bar (i.e. the clock) are in a different font and everything is white.  It seems like I wiped out my harddrive or something.  Is there any way to get my computer back to the settings I had before doing the diagnostic start up.  I'm afraid I ruined my computer!!!
 
Shannon
  • 4fluke

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    Posted October 28th, 2004 00:00

    You may want to try a system restore - it can't hurt.  Click on the "Start" button, then "All Programs" then "Accessories" then "System Restore".  If you are fortunate, you will then be directed to a screen that will show dates.  Choose a date before you did this routine, and proceed.  Hopefully, the system will then go back to that configuration.
     
    After that, if it works, run anti-spyware programs such as Ad Aware or Spyware Blaster. 
     
    Good luck!
  • zouly

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    Posted October 28th, 2004 09:00

    Thanks for the tip, but unfortunately there are no system restore points prior to today.  It's like whatever I did wiped everything out!
  • 4fluke

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    Posted October 28th, 2004 14:00

    Maybe this site will help:  http://www.webtree.ca/windowsxp/repair_xp.htm
     
    Check in the section for XP pro, and click on the item "How to run a repair install"...
     
    Good luck!
  • zouly

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    Posted October 28th, 2004 16:00

    I will try using the tips on this website.  I hope that I am able to fix it.  Thanks for your help!