UNSOLVED

tonyp111

updated

12 years ago

T

tonyp111

6 Posts

0

9282

April 11th, 2014 15:00

New Disk Drive

I purchased and installed a new SATA disk drive in my Inspiron 1750. When I try to install windows, it gets to the point of asking me where to install it. My new disk drive is not shown as an option. There is an install drivers button, but where and how do I get the drivers and how do I get the system to recognize them?
  • ejn63

    11 Legend

    87468 Posts

    321253 Points

    357

    0

    Posted April 11th, 2014 16:00

    What version of Windows are you installing?

  • ejn63

    11 Legend

    87468 Posts

    321253 Points

    357

    0

    Posted April 11th, 2014 18:00

    Go into the BIOS setup -- F12 at powerup -- does the BIOS see the new drive?

  • tonyp111

    6 Posts

    357

    0

    Posted April 11th, 2014 18:00

    I am installing Windows 7 Home Premium.
  • tonyp111

    6 Posts

    357

    0

    Posted April 12th, 2014 16:00

    BIOS does not see the new drive. I tried to remove and reinstall, but always the same result. I reinstalled the old drive. The difference is that with the old drive, there is a definite change in resistance the last 1/4" with the old drive as it snaps into place. I think the new drive is not making good contact.
  • ejn63

    11 Legend

    87468 Posts

    321253 Points

    357

    0

    Posted April 12th, 2014 17:00

    If the BIOS doesn't see the drive, Windows won't, either -- is the old drive still recognized?

    If the new drive is slimmer than the old one, you may need to use a spacer to install it (carefully check that the sata data and power connectors are coming together correctly).