By your issue description I understand that you are unable to log in to windows. In order to assist you further, I would request you to private message me the system service tag so that I can confirm the details of the system and help you with the troubleshooting steps.
Kindly private message me the service tag. I will review your account and take the case forward.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Dell-Rajesh R
6 Operator
•
3318 Posts
67
0
Posted January 9th, 2013 19:00
Hi fresagirl99,
By your issue description I understand that you are unable to log in to windows. In order to assist you further, I would request you to private message me the system service tag so that I can confirm the details of the system and help you with the troubleshooting steps.
Kindly private message me the service tag. I will review your account and take the case forward.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Awaiting your response!