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macriggs

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13 years ago

M

macriggs

1 Message

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2501

December 20th, 2013 18:00

Win 7 install

Had a HD crash on a N5050 laptop and had to install a new one. I didn't have a backup so I installed Win 7 from another system disk but Windows did not accept the old product key. What should I do?

  • DELL-Ravi Ch

    Moderator

    7112 Posts

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    Posted December 20th, 2013 20:00

    Hi macriggs,

    If it’s a Dell OEM Reinstallation operating system disc its a preactivated disc it would not ask you for the product key during Windows installation.Please send me a private message with the computer's service tag, Name registered during the system purchase; email address so that I can check and assist you further. To send a private message, click on my name and select send a private message.