UNSOLVED

AYBGerrardo

updated

16 years ago

0

5470

March 22nd, 2010 13:00

XPS M1710 screen problem

I have an XPS M1710 with factory default parts.

Problem as follows:

At full brightness, screen flickers then turns itself off after a few seconds.

To avoid this, I have been (for the last few months) turning the brightness down a couple of notches. In the event that the screen turns itself off, I have found that putting the laptop on standby then turning it back on does the trick. Screen flickering has been common, even with the brightness a couple of notches down, but putting it another notch down has sometimes made it stop.

The last couple of days it's been particularly bad. The screen flickers annoyingly at any brightness - plugging/unplugging the laptop sometimes delays the issue but not for long.

When I connect the laptop to an external display, it works fine, but I am unable to determine whether it's a power issue, or the screen itself.

The battery test in WIndows itself reports that it's fully operational.

I've actually had screen flickering problems since I bought the laptop, but sadly I didn't act on this within the warranty period as I thought it was a one-off the first time. I assumed it was a driver conflict or something.

So, can anyone help? It would help, before I pay for repair work or replacement parts, to know which part is at fault!

  • ejn63

    11 Legend

    87468 Posts

    321253 Points

    292

    0

    Posted March 22nd, 2010 17:00

    It's a bad inverter or backlight -- an LCD repair specialist can tell you for sure, and the repair should run $100-150.

     

  • 292

    0

    Posted March 22nd, 2010 18:00

    Hm. That's quite a lot. Do you know if Dell's own repair wing is any good? I could renew my warranty for £96 (approx $144)...

  • 292

    0

    Posted March 27th, 2010 09:00

    One thing I forgot to mention is that when the screen starts flickering it tends to be when I'm running a video file, or something like WMP with its visualisations. So while I'm sure you're most likely right, is it possible that something else is the issue?

  • 292

    0

    Posted March 28th, 2010 06:00

    Yeah, I'm pretty sure it's affected by whatever I'm running on my computer. If the problem is with the inverter or backlight, would this be the case?

    Just now I was doing some video editing which is of course resource intensive and that made the screen flicker bigtime.

    I'm a poor student so I want to be sure what the problem is before I spend a significant amount of money.