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bigdog999

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20 years ago

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bigdog999

2 Posts

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4157

June 29th, 2006 11:00

Thick vertical lines help please

hi need some help first of all the problem is 4/5 light colour vertical lines on the the screen which are not that noticeable on normal screens ie desktop ,word and internet pages. The biggest problem if i watch any video playback it's un watchable .Now the run up to the problem, pc died yesterday so i fitted a new power supply unit working fine just lines have appeared .
 
monitor dell CRT e772p  (plug and play on 128 DDR ATI radion 9700 TX w /TV-OUT)
dimension 4550
 
any help would be  gr8 thanks
  • DELL-Chris M

    Community Manager

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    56891 Posts

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    Posted June 30th, 2006 00:00

    bigdog999,

    * Power the PC and monitor off
    * Unplug everything from the monitor except for the power cord. Disconnect it from the PC
    * Power the monitor on. You should see a floating (red/green/blue/white) dialog box on a black background. How does it look? Are the 4/5 light colour vertical lines present?


    DELL-Chris M (old account)

    #IWork4Dell

  • bigdog999

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    Posted June 30th, 2006 11:00

    Hi ChrisM 

                     did as you said but is very difficult to see if the lines are there or not ,i don't think they are. What do u think could it be the graphics card ?