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Hello,
We run solstice 6.1 on solaris 8. The library has two drives/devices
and one of the devices gets disabled automatically. No changes has been
made to solstice or the library.
The error message is:
Solstice Backup Device Disabled: (warning) Device /dev/rmt/0hbn is automatically disabled. consecutive errors (21) exceeded the maximum consecutive errors allowed. Please fix the device or set a higher value for the Max consecutive errors attribute in the device resource.
iostat -En
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
rmt/0 Soft Errors: 671 Hard Errors: 3 Transport Errors: 3313
Vendor: HP Product: Ultrium 1-SCSI Revision: E3BR Serial No: C310P.31
rmt/1 Soft Errors: 34 Hard Errors: 0 Transport Errors: 72
Vendor: HP Product: Ultrium 1-SCSI Revision: E3BR Serial No:
The library does not show any error and I have restarted the UNIX server, restarted the library, reset the auto loader and did inventory check but nothing seems to help
but I still get the foll errors
media warning: /dev/rmt/0hbn opening: I/O error.
I am unable to load the media to the drive and I get the following error:
Illegal request asc 0x00 ascq 0x16
Can anyone advise. HP says the drives seems to be ok as the led's are green and library status is ok. I know we need to upgrade but that is a diff matter
We run solstice 6.1 on solaris 8. The library has two drives/devices
and one of the devices gets disabled automatically. No changes has been
made to solstice or the library.
The error message is:
Solstice Backup Device Disabled: (warning) Device /dev/rmt/0hbn is automatically disabled. consecutive errors (21) exceeded the maximum consecutive errors allowed. Please fix the device or set a higher value for the Max consecutive errors attribute in the device resource.
iostat -En
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
rmt/0 Soft Errors: 671 Hard Errors: 3 Transport Errors: 3313
Vendor: HP Product: Ultrium 1-SCSI Revision: E3BR Serial No: C310P.31
rmt/1 Soft Errors: 34 Hard Errors: 0 Transport Errors: 72
Vendor: HP Product: Ultrium 1-SCSI Revision: E3BR Serial No:
The library does not show any error and I have restarted the UNIX server, restarted the library, reset the auto loader and did inventory check but nothing seems to help
but I still get the foll errors
media warning: /dev/rmt/0hbn opening: I/O error.
I am unable to load the media to the drive and I get the following error:
Illegal request asc 0x00 ascq 0x16
Can anyone advise. HP says the drives seems to be ok as the led's are green and library status is ok. I know we need to upgrade but that is a diff matter
amediratta
2 Intern
•
2014 Posts
998
1
Posted January 30th, 2008 11:00
Also note that EMC strongly recommends using cbn device files. Reconfigure jour jukebox and use device path names 0cbn, 1 cbn etc. instead of 0hbn, 1hbn etc. Even if Networker scan through and gets hbn devices, type them as cbn devices when configuring them finally.amediratta
2 Intern
•
2014 Posts
998
1
Posted January 30th, 2008 11:00
As a quick workaround, you can increase the max. consecutive errors value for this drive to 200(max. allowed) in the properties for the device.
Normally, this happens due to intermitent problems with the drive. Clean the drive and may be sk HP to run their tools to check drive's condition like HP Library & Tape Tools etc.
ble1
6 Operator
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14354 Posts
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56186 Points
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Posted January 30th, 2008 15:00
Have you tried to load and unload via sjimm?