UNSOLVED
Notes server crashes while doing backup with Networker
Just yesterday this problem that when backing up notes started crashing the server showed up and keeps on doing it when trying to backup the notes. Backups on this client have been working for bit over 3 months without any problems. Below some info.
On the Notes server it shows,
############################################################
### FATAL THREAD 1/5 [nsrnotesv: 0f04: 0f08] ### FP=0x1205d5e3, PC=0x0049d784, SP=0x0012fd00 ### stkbase=00130000, total stksize=98304, used stksize=768 ### EAX=0x1ef52000, EBX=0x7c829e28, ECX=0x1ee50000, EDX=0x00102000 ### ESI=0x1205f908, EDI=0x1ef52000, CS=0x0000001b, SS=0x00000023 ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
Flags=0x00010206
Exception code: c0000005 (ACCESS_VIOLATION) ############################################################
[ 1] 0x0049d784 nsrnotesv (6d737467,30313933,0,0)
The NW server logs show only very little info,
Notes-Server01.domain.local:NOTES:D:\Lotus\Domino unexpectedly exited.
Notes-Server01.domain.local:NOTES:D:\Lotus\Domino failed.
NW Server: 7.4.4 (Build.634)
NW Client: 7.4.4 (Build.634)
NW Module: 3.01 Networker Module for Lotus
OS Client: Windows 2003 Server
Saveset: NOTES:D:\Lotus\Domino
Save command: nsrnotesv.exe -z "C:\\Program Files\\Legato\\nsr\\bin\\nsrnml_incr.template"
Anyone have any idea what might be wrong here?
On the Notes server it shows,
############################################################
### FATAL THREAD 1/5 [nsrnotesv: 0f04: 0f08] ### FP=0x1205d5e3, PC=0x0049d784, SP=0x0012fd00 ### stkbase=00130000, total stksize=98304, used stksize=768 ### EAX=0x1ef52000, EBX=0x7c829e28, ECX=0x1ee50000, EDX=0x00102000 ### ESI=0x1205f908, EDI=0x1ef52000, CS=0x0000001b, SS=0x00000023 ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
Flags=0x00010206
Exception code: c0000005 (ACCESS_VIOLATION) ############################################################
[ 1] 0x0049d784 nsrnotesv (6d737467,30313933,0,0)
The NW server logs show only very little info,
Notes-Server01.domain.local:NOTES:D:\Lotus\Domino unexpectedly exited.
Notes-Server01.domain.local:NOTES:D:\Lotus\Domino failed.
NW Server: 7.4.4 (Build.634)
NW Client: 7.4.4 (Build.634)
NW Module: 3.01 Networker Module for Lotus
OS Client: Windows 2003 Server
Saveset: NOTES:D:\Lotus\Domino
Save command: nsrnotesv.exe -z "C:\\Program Files\\Legato\\nsr\\bin\\nsrnml_incr.template"
Anyone have any idea what might be wrong here?
DavidHampson
2 Intern
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Posted June 11th, 2009 07:00
I just want to check you are not running a backup manually through an RDC session - we had a series of crashes doing Notes restores and it is something to do with how Notes takes control of he O/S - do not ever use RDC to do anything Networker related, especially restores.amediratta
2 Intern
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Posted June 11th, 2009 12:00
I would create a debug file to help diagnose better, put timeout options in cfg file and ensure that no compaction and anti-virus run during backups.DavidHampson
2 Intern
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Posted June 12th, 2009 01:00
I just want to correct myself here - when I said:
do not ever use RDC to do anything Networker related, especially restores
I meant
do not ever use RDC to do anything Networker related ON A LOTUS NOTES BOX, especially restores
Normally RDC is fine with Networker.DavidHampson
2 Intern
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1080 Posts
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Posted June 15th, 2009 01:00
I'd suggest you pay attention to my suggestion to avoid RDC connections to the NOTES box - it caught us out several times and did not go down well with senior management!
ble1
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Posted June 11th, 2009 06:00