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renegadepnk91
2 Posts
0
5569
March 13th, 2008 09:00
Cannot access main browsers like IE,Firefox,Flock,etc.
I have had a problem 4 months w/browsers,and I just changed frm XP to Vista last wk,hoping that was the problem. However,when I try the IE,Flock,Firefox,and my local internet providers browser,Cox, I get these msgs. like: "Unable to Connect" ".......can't establish a connection",or, "IE cannot display the webpage". I have downloaded a new browser 'Opera',and I get on the internet,but it also flashes a msg. "Another user is using this version of Opera" or something like that. I want 2 use my Firefox or even IE browsers again,but could it be a virus of some sort that is causing this,or maybe some settings that may cause them to not work???? Someone pls help answer this problem for me...
kikomatsing
121 Posts
205
0
Posted March 14th, 2008 03:00
do you have any anti virus program maybe its blocking you to access the internet... check it and configure it properly...
volcano11
2 Intern
•
27973 Posts
205
0
Posted March 13th, 2008 12:00
To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Steve