UNSOLVED

HighlanderCapeC

updated

21 years ago

0

11939

May 4th, 2006 15:00

Cannot connect to internet

I have a demension 2400. I got an error message (DelR1SVC.EXE) while connecting to iexplorer. I looked up this message and got nothing. Any ideas? Also still cannot connect to web. Cleared out files/temp/cookies/and any cached items and still no go!
Thanks,
Mike
  • 183

    0

    Posted May 4th, 2006 15:00

    The error is spelled correctly. Here is what else it said azAppver1.0.0.1
    szmodname Advapi32.dll/szdmoduvers s0126002180
    offset 00007692

    Mike
  • volcano11

    2 Intern

    •

    27973 Posts

    183

    0

    Posted May 4th, 2006 15:00

    What is the full and exact text of the error message (spelling counts).  Have you checked your system for spyware with more than one antispyware program?

    Steve

  • BBraxton

    2 Intern

    •

    2037 Posts

    183

    0

    Posted May 4th, 2006 18:00

    Try any other web browser (not IE version 6) to see if any works:

    * IE version 7 Beta 2
    * Bon Echo
    * FireFox 1.5.03 newest patched
    * Maxthon

    Maxthon in particular usually gets me out of a jam when I can no longer work in IE. All are "free"
  • volcano11

    2 Intern

    •

    27973 Posts

    183

    0

    Posted May 4th, 2006 20:00

    Highlander - I ask  again - What is the full and exact text of the error message?
     
    Steve
  • 183

    0

    Posted May 5th, 2006 17:00

    that's the exact message! Gave me the error error while connecting to the ie delr1svc.exe. Prgram needs to shut down. and then the rest of the stuff mentioned was at the bottom of the error message popup!
  • BBraxton

    2 Intern

    •

    2037 Posts

    183

    0

    Posted May 5th, 2006 18:00

    hits 'Advapi32' under Symantec on google

    http://www.symantec.com/avcenter/venc/data/backdoor.hackdefender.html
  • volcano11

    2 Intern

    •

    27973 Posts

    183

    0

    Posted May 5th, 2006 18:00

    If the spelling is correct, then I can find absolutely nothing on this file.  This often suggests the presence of a virus or trojan that changes its file name.  If you are absolutely sure the spelling of the file name is correct, I would suggest that you go Here and follow the directions to download and run the analysis tool called HijackThis. Generate a log file, then open it and copy and paste the text of the log file in a message in the HijackThis forum where a HijackThis expert can offer advice on how to fix the problem.

    Steve

  • 183

    0

    Posted May 5th, 2006 18:00

    BBraxton, I tried loading firefox and still didn't work...I'm going to just reload Internet explorer...I think that's the only way and then reload firefox. I like fox much better anyway!