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glitterstorm

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17 years ago

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glitterstorm

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39318

January 24th, 2010 13:00

Dell wireless 1395 network adapter - not working!

Hi,

I've been having problems with connecting wirelessly with my laptop (Inspiron 1525). Suddenly it's only able to connect to the local network, but I have no internet access. When I've tried to diagnose the problem, it's given me the option to reset the network adapter, but that hasn't solved the problem. The person who started this thread seems to have similar issues - http://en.community.dell.com/forums/p/19266479/19462102.aspx, however, unlike him my drivers aren't missing. I tried downloading the Dell driver which applies to my WLAN card and reinstalling it anyway, but that didn't work. When I go to device manager, the device status claims that the device is working properly. I also did a system restore but the situation remains unchanged...I still can't connect to my wireless!

My computer is running Vista and prior to this happening I hadn't reinstalled or tried to change any settings, it just seems to have happened spontaneously. If anyone could help me solve this problem I would appreciate it very much.

Thanks.

  • hadkat

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    Posted February 2nd, 2010 06:00

    Hi,

    I have been having the same problem and it's driving me crazy. Sometimes it's fine for days and sometimes I keep losing the connection. There does not seem to be any rhyme or reason. Sometimes if I disable and enable the network adapter or turn the switch on and off or disconnect from my wireless connection and reconnect I can get it back otherwise if I restart the computer it comes back. 

    I have a Dell inspiron 1520 with Vista.

    If anyone can shed some light on this I would really appreciate it.

    Thanks.

     

  • Sfarns

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    Posted April 15th, 2012 08:00

    I have a new Dell laptop. Every time it's the same. Every freaking time. Unable to connect to the wireless network. Seriously? Again? I'm them prompted to run the troubleshooting app. Every freaking time. It then says it has "reset the wireless adapter" - joy! why not do that before trying to connect???? and then it connects. Every freaking time. My iPad, on the other hand, connects every time flawlessly. every time. every freaking time. If you lose your mind and call help desk you reach India. Indians help you re-install drivers. The Indians love replaciing the drivers. Takes hours. Doesn't help. Doesn't freaking help.

  • PudgyOne

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    Posted April 15th, 2012 12:00

    Sfarns,

     

    Can you run an ipconfig /all log and post it back here.

     

     

    Rick

  • Sfarns

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    Posted April 19th, 2012 15:00

    C:\Users\Scott>ipconfig/all Windows IP Configuration Host
    Name . . . . . . . . . . . . : Scott-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . :
    Hybrid IP Routing Enabled. . . . . . . . :
    No WINS Proxy Enabled. . . . . . . . :
    No DNS Suffix Search List. . . . . . : covad.net
    Ethernet adapter Local Area Connection 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom Virtual Wireless Adapter
    Physical Address. . . . . . . . . : 1C-65-9D-7A-04-17
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection: Connection-specific
    DNS Suffix . : covad.net
    Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
    Physical Address. . . . . . . . . : 1C-65-9D-7A-04-17
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::ad11:60ce:a12b:8bb0%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.7(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Thursday, April 19, 2012 2:23:55 PM
    Lease Expires . . . . . . . . . . : Thursday, April 19, 2012 3:23:56 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 236742045
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-59-0F-48-F0-4D-A2-A4-6A-A0
    DNS Servers . . . . . . . . . . . : 64.105.132.250 64.105.166.122
    NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.{0BBBA5A5-21B0-479B-83E2-44053166091E}:
    Media State . . . . . . . . . . . : Media disconnected Connection-specific
    DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.covad.net:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : covad.net
    Description . . . . . . . . . . . :
    Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific
    DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No Autoconfiguration
    Enabled . . . . : Yes IPv6
    Address. . . . . . . . . . . : 2001:0:4137:9e76:147f:38a8:3f57:fff8(Pref erred)
    Link-local IPv6 Address . . . . . : fe80::147f:38a8:3f57:fff8%15(Preferred)
    Default Gateway . . . . . . . . . : :: NetBIOS over
    Tcpip. . . . . . . . : Disabled

    C:\Users\Scott>

  • PudgyOne

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    Posted April 19th, 2012 17:00

    Sfarns,

     

    Make and model of your computer and opertaing system is helpful. 32-bit or 64-bit?

     

    Can you connect if you're right next to the wireless router?

     

     

    Rick

  • PudgyOne

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    Posted April 19th, 2012 18:00

    Sfarns,

     

    Start, control panel, network and sharing center, click on your connection, click on properties.

     

    Look for TCP/IPv4 and TCP/IPv6 and click on each, then properties. Have your settings match mine.

     

     

    Rick

  • Sfarns

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    Posted April 19th, 2012 18:00

    It is a Dell Inspiron N5010 that is a little more than a year old. It always connects - frustrating thing is that it connects EVENTUALLY. On the first try after turning on (every time) it's almost like it didn't get fully warmed up properly before it tried to connect. Like something needed to run first that didn't. Dunno. I'm just guessing. But if you try to connect / have it fail / then run the troubleshooter routine / have the troubleshooter "reset the wireless adapter" etc. then it eventually gets there and works just fine... So it's not so much a signal issue / proximity to source; I can be sitting right next to the wifi unit and it still does this. Greatly appreciate any thoughts you might have.

  • im5

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    Posted January 3rd, 2017 16:00

    I bought the new XPS 15 Touch and, yes, the wireless adapter is not working. I paid over $2700 for a laptop that has not worked a single day. The screen randomly freezes, the machine overheats, there is a whining loud fan noise, the signal drops randomly and, at times, it does not even show the wifi is even installed, bluetooth is not working, and AC adapter is falling apart in less than a month since I bought it. 

    I chose to get prime warranty but now they are telling me they will not send anyone at home because there are too many issues. Really? Isn't this what I paid for?

    Every one of the 4 XPS that I bought in the last 7 years had the same issues and the Dell support has been anything but helpful.  

  • PudgyOne

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    Posted January 4th, 2017 10:00

    im5,

    I doubt if this is a new model that it has a Dell Wireless 1395 adapter.

    On the computer, can you run an ipconfig /all log and post it back here?

    Rick