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webclick99
4 Posts
0
1590
June 20th, 2018 02:00
Ethernet connection problem
Hi. I have a Dell Latitude, about 3 years old, running Windows 10.
I think for the first time ever with this laptop, I tried connecting an ethernet cable to the RJ45 port as the wi-fi I'm using is not too good. I've tried two cables , one of which I know definitely works.
But nothing happens, no connection is made. Is there something I should be doing to get the connection to work?
Thks for assistance, Steve
webclick99
4 Posts
1413
0
Posted June 20th, 2018 06:00
Yes I try that and nothing happens. Two different routers in office, cannot connect to either. If I go to network and internet settings and click on ethernet, it says not connected. If I do the troubleshooter, it tells me to plug in an ethernet cable when one is already connected.webclick99
4 Posts
1242
0
Posted June 27th, 2018 09:00
Bump!
Jesse L (retired)
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17898 Posts
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Posted June 20th, 2018 05:00
webclick99,
You can click the link below for information setting up your Wired Internet Connection.
Networking, WiFi and Bluetooth
Jesse L (retired)