barhlyush

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13 years ago

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barhlyush

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June 4th, 2013 02:00

How do I install again my wireless driver?

I reinstalled my windows7 again, because my laptop was jamming so much. But i cant connect to internet via wireless. I dont have any other options to connect my computer to internet other than using wi fi. I think it says i didnt install the wifi driver. i tried something, but it didnt work. Please help btw i have inspiron 15r bought in the end of 2010
  • DELL-Nikhil D1

    6 Operator

    2580 Posts

    5128

    1

    Posted June 4th, 2013 02:00

    Hi barhlyush,

    To provide you the appropriate Wireless card drivers for the system, please post the exact system model (example: 15R 5520/15R 5537/15R N5110).

    You can try installing the wireless card drivers by following the below mentioned steps:

    1. Visit the following website: http://dell.to/17F08dH
    2. Enter the Service tag of the computer in the box provided and click “Submit”.
    3. In the next page, click drop down arrow to select the Operating System which is installed in the computer.
    4. Under category Network, select the wireless network drivers accordingly and click “Download File” and save the file on desktop.
    5. Run the downloaded file and restart the system.
    6. Try connecting to the wireless network.

    Also, refer this link for wireless issues: http://dell.to/105mWOZ

    Please reply with results and let me know if you have any other queries; will be glad to assist you further.

  • barhlyush

    1 Rookie

    5 Posts

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    0

    Posted June 4th, 2013 06:00

    How do i see service tag of my computer?

  • barhlyush

    1 Rookie

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    Posted June 4th, 2013 07:00

    And also in the product list there is inspiron 15R N5110. But mine says it is Inspiron N5010 what should i do?

  • barhlyush

    1 Rookie

    5 Posts

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    Posted June 4th, 2013 07:00

    I entered the service tag number and express service number. But it seems to be unable to verify it. I bought my computer in Japan. Does it make any difference?

  • barhlyush

    1 Rookie

    5 Posts

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    Posted June 4th, 2013 07:00

    My computer is inspiron 15r n5010

  • DELL-Nikhil D1

    6 Operator

    2580 Posts

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    Posted June 4th, 2013 07:00

    Hi barhlyush,

    Please private message me the service tag of the system, I will check the system specifications and assist you further with installation of wireless card drivers.

    To private message me please click my user name and click start conversation.

    Awaiting your response!

  • DELL-Nikhil D1

    6 Operator

    2580 Posts

    5128

    0

    Posted June 4th, 2013 07:00

    Hi barhlyush,

    Refer this link to locate the service tag of the laptop: http://dell.to/15D5X87

    Please reply for any further help.

  • Pagkalis

    11 Posts

    5130

    0

    Posted July 5th, 2013 07:00

    Hi

     

    I do have a 15R 5537.

    I have used my service tag to locate the appropriate drivers but nothing I've downloaded so far has installed successfully.

    To this day I have not had wireless working.

    What is the exact wireless controller I have?

    Where are the appropriate drivers for Win7-64 and Win8-64?

  • DELL-Saharsh K

    6 Operator

    1518 Posts

    5130

    0

    Posted July 5th, 2013 12:00

    Hi Pagkalis,

    Please share the Operating System installed. Try pressing the key combination of 'Fn+F2' keys or just the 'F2' key to activate the WiFi and check if system is detecting any wireless network. Also, share the screenshot of the Device Manager with the Network Adapters and Other Devices expanded. Here are the steps:

    • Press the key combination Windows Logo key + R key to open Run dialog box.
    • Type in devmgmt.msc and click OK.
    • The Device Manager windows will appear.
    • Click on the sign next to Network Adapters and Other Devices to expand it.

    Also, share the Hardware Ids of the device which has a bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:

    • Open Device Manager.
    • Select your device and right click on it.
    • Click Properties from the drop down list.
    • Click Details and then click Device description button to select Hardware Ids.
    • Share the Hardware Ids mentioned under Value.

    Please reply with the information, I'll be happy to assist further.

  • Philip_Yip

    11 Legend

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    Posted July 9th, 2013 03:00

    I reinstalled my windows7 again, because my laptop was jamming so much. But i cant connect to internet via wireless. I dont have any other options to connect my computer to internet other than using wi fi. I think it says i didnt install the wifi driver. i tried something, but it didnt work. Please help btw i have inspiron 15r bought in the end of 2010

    See Step 12 of Windows Reinstallation Guide/A Clean Install of Windows 7:

    http://en.community.dell.com/support-forums/software-os/f/3524/t/19480753.aspx

    Provide the hardware IDs of any unknown devices or network adapters listed.