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Techno_Phobia
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February 24th, 2017 16:00
Network Connection Issue
Hello!
I'm using Dell Inspiron 5558, and all of a sudden my PC could not connect to Internet, it doesn't show any wireless devices near me. "Not Connected - No Connections Are Available".
I have tried troubleshooting and the result is "A network cable is not properly plugged or might be broken".
I even tried installing the drivers but in vain.
I haven't made any changes to my computer.
There are no devices connected and it doesn't show any available networks.
I couldn't enable Wi-Fi (Intel(R) Dual Band Wireless-AC 3160
I have also tried installing VMware net1 and VMware net8 but no positive results.
When I tried to diagnose my WiFi network, I found the following issues
Issues Found
There might be a problem with the driver for WiFi adapter (Not fixed)
Set up the wireless network adapter (failed)
Wireless network adapter is facing problems (failed)
Windows couldn't bind IP protocol stack to the network adapter.
Windows IP Configuration
Host Name . . . . . . . . . . . . : LAPTOP-D68BHN45
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 20-47-47-ED-2F-13
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
WLAN AutoConfig - automatic but I could not find NDIS Usermode I/O Protocol and NativeWiFi Filter in services to check if the startup type is automatic.
So, could someone please help me resolve this issue.
Responses (1)
Solutions (0)

Robert P (retired)
6 Operator
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9396 Posts
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Posted February 28th, 2017 06:00
Hi Techno_Phobia,
Thanks for posting.
Here is some information you may find helpful:
http://dell.to/2lSrzf4
Robert P (retired)