User2733927474848

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4 years ago

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1008

November 26th, 2022 04:00

Dell Optiplex 3020 won't boot

The amber diagnostic light flashes 2-3, I have tried replacing the CMOS battery but still getting the same problem

  • JOcean

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    Posted November 26th, 2022 05:00

    2,4 indicates a bad CMOS battery. the 2,3 code indicates either a bad motherboard, memory, or CPU as shown on the chart here. Try reseating the RAM and if that does not help then pull all the RAM except one RAM module and try again. Do that with each RAM module to see if the system eventually boots properly. If that does not work then try a known good RAM module. If that does not help then possibly you may be looking at replacing the MB, or CPU or RAM.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • 321

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    Posted November 26th, 2022 06:00

    Thanks, one of the RAM modules was bad, not sure why it broke but the PC is working fine now.

  • JOcean

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    Posted November 26th, 2022 12:00

    Happy to help out!

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop