UNSOLVED
Optiflex 7010 USB 3.0 do not work,
Hi.
I did a clean install of w10 on my Optiflex 7010.
I have updated the OS with Windows update and checked for driver update with Dell Support Assist.
In the BIOS the USB ports are all flegged.
In "Device Manager" no errors but the 2 front ports and the 2 ports behind USB 3.0 do not work while the other 2.0 do work.
What can I do?
Thanks.
1402
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Posted November 8th, 2021 13:00
Oh yes, good idea!
I'll try as soon as I can: Thanks!!!1001
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Posted June 27th, 2022 06:00
Hi. Try to install the Renesas USB 3.0 Host Controller drivers. It works on myDell Optiplex 7710 SFF( core i7 3770, ivy bridge, with win7 64 and Q77 chipset). Drivers are old, but the ones for my system downloaded with service tag here, gave me a bluescreen each time i tried to install. Here is the link: https://www.dell.com/support/home/en-eu/drivers/driversdetails?driverid=ngkkw&lwp=rt
Hope this helps.
988
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Posted June 27th, 2022 18:00
Who knows if this thread was ever solved.
Win10 has USB 3.0 drivers.
The 7010 doesn't have blue ports, but instead has "SS" by the 3.0 ports.
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Posted May 11th, 2024 21:23
@bradthetechnut HE AIN'T LY'IN!
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Posted May 14th, 2024 23:18
@bradthetechnut Nobody knows. It's not solved.
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Posted October 1st, 2024 17:40
I have the exact same issue but I'm running win 11 pro
redxps630
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1410
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Posted November 8th, 2021 12:00
plug a bootable usb flash drive into either front and back USB 3.0 blue port and try to boot PC from it. In this test PC does not boot from hdd/ssd and Windows is out of equation. This test uses basic bios firmware to access USB 3.0 ports and bypasses Windows USB controller. If PC is able to boot from usb plugged in all the blue USB 3.0 ports, then there is no hardware issue.