I have an optiplex 9010 that acts strange. It does not recognize the ssd.
I decided to reinstall windows 11 it just hangs and the screen goes dark around the end of installation.
The motherboard model is 0M9KCM it uses a 3rd gen intel cpu.
any ideas on what could be the problem?
I changed the bios from legay to uefi same as the win11 I created with rufus. This is the first time this has happened win11 used to work fine on the 4th gen optiplexes.
@Tesla1856 Yes it appears in the bios. The ssd is sata 2.5 inch.
Good.
Set BIOS to UEFI, SecureBoot, and AHCI.
DiskPart "clean" the SSD (down to completely raw and un-itialized).
Not Rufus ... use genuine Microsoft.com Media Creation Tool to create your flash-drive.
Then , use it to clean-install Windows to empty SSD (just install to un-allocated space).
(edited)
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired) - Like many of you, I can appreciate a good game-engine. - I answer questions here, but I'm not a Dell employee. - Consider giving posts you like a "thumbs-up" - Posting models-numbers and software versions speeds trouble-shooting. - Click "Mark as Accepted Answer" on any post that answers your question best.
I am still trying and have done all those steps I will report back. Right now it's still boot device not recognezed I even tried a disc with linux mint on it no boot.
Microsoft Windows and Apple iOS Developer (Retired) - Like many of you, I can appreciate a good game-engine. - I answer questions here, but I'm not a Dell employee. - Consider giving posts you like a "thumbs-up" - Posting models-numbers and software versions speeds trouble-shooting. - Click "Mark as Accepted Answer" on any post that answers your question best.
There is one more thing I forgot to add it simply does not work correctly when connected to a 4ktv. I had to connect it to a monitor for it to work. On the tv it was black screens and timeouts wich only manual restart solved.
@Jon139 please could you tell the settings that worked for you?
I've tried AHCI , UEFI .. Enable Secure but it did not worked
although the F5 run diagnostics indeed sees the SSD , but the BIOS , updated to A30 still does not see the disc
I even booted with Debian 13.5 live and ran the installed, it completed in 5 minutes, on the SSD , but.. when booting again the BIOS still does not see th disc, .. weird..
redxps630
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Posted April 13th, 2026 16:37
enter bios>sata operation and save it as AHCI.
then complete clean Win 11 install
try above to see if it boot