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MarcosLeiva
4 Posts
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February 27th, 2020 04:00
IIdrac initialization Error R720
Good, After an update of Idrac Firmware, when booting to PowerEdge R720. The Idrac cannot initialize and gives the following error.
CPD Version : 103
Alert! Power required exceeds PSU wattage. Check PSU and Systema configuration.
Alert! Continuing system boot accepts risk that system may power down without warning
Warning! IDRAC Inicialization error. Continuing to boot may yield unexpected power loss due unknown power inventory and various features last such as Remote Aceess, Active Power Mangment, Thermal Mangment, Enventory, LDC, or System Error Reporting
Management Engine Mode: Recovery
Management Engine Recovery Version: 0002.0001
Recovery patch : 0005
Recovety Build : 006D
Warning ! Power managment firmware firmware not responsive
Disconect and reconect system input power
Warning ! Power managment firmware firmware initialization error
Disconect and reconnect system input power
strike the F1 key to continue, F2 to run the system setup program
If I press F1, I skip the steps and bounce to the operating system.
Can anybody help me ?
DELL-Chris H
7 Practitioner
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Posted March 3rd, 2020 07:00
When you ran the update for the iDrac did you also update the BIOS to current with it? If not then would you confirm the iDrac and BIOS version the server is currently at?
Thank you.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!MarcosLeiva
4 Posts
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Posted March 3rd, 2020 07:00
Good Thanks for the collaboration.
So far we turned off the server, removing both power supply.
We also did it by pressing the button.
We wanted to update the Bios from windows but the update does not end because when it restarts to finish it cannot add to the LCC.
We also went down to the Idrac version from 2.63 to 2.50
But nothing workedMarcosLeiva
4 Posts
1464
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Posted March 5th, 2020 10:00
Good morning Thanks for the help
The current version of the Idrac is 2.50.50
And the bios version is 1.6
I was updating from Idrac 1.63 to 2.50.50
When you update the bios, the idrac will not startHi Team,
I have the same problem with my r720:
Warning ! iDRAC initialization error. Continuing to boot may yield unexpected power loss due to unknown Power inventory and various features lost such as Remote Access, Active Power Management, Thermal Management, Inventory, LCD, or System Error Reporting.
Strike F1 to continue, F2 to run system setup program
- If I hit F2, in BIOS option, under iDRAC Setting, I have: "SWC0700: iDRAC is not ready. The configuration values cannot be accessed."
- If I hit F1, the boot sequence continue and complain again about iDRAC "SWC0700: iDRAC is not ready. The configuration values cannot be accessed."
but if I press F1, the real boot continue.I came across
https://www.dell.com/support/kbdoc/en-au/000120131/poweredge-idrac-recovery-procedure-with-firmimg-d7
The Bios is something like 2.52 or 2.56
I am not exactly sure which iDrac version I had running.
If I have to guess, I would say something like 2.30.30.30...I have downloaded all iDrac versions and have extracted firmimg.d7 from all of them, which are:
1.20.20
1.23.23
1.31.30
1.35.35
1.37.35
1.40.40
1.45.45
1.46.45
1.57.57
1.66.65
2.10.10.10
2.15.10.10
2.20.20.20
2.21.21.21
2.30.30.30
2.31.31.30
2.32.31.30
2.40.40.40
2.41.40.40
2.50.50.50
2.52.52.52
2.60.60.60
2.61.60.60
2.63.60.62Which version should I use on the SD disc?
Thank you
MarcoDELL-Erman O
Moderator
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2984 Posts
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14874 Points
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November 10th, 2023 10:28
Hi, I checked, and assuming the BIOS 2.52 belongs to 2015 then I think you can try the iDRAC 2.30.30 or 2.31.31 version also released in 2016. Because of iDRAC and BIOS versions should be close to each other.
For this error, we usually do the below troubleshooting steps. I think you've already tried some of the steps, but I want to summarize them and share them with our community.
Reset the iDRAC: You can try to reset the iDRAC using the blue “i” button, or by manually holding the “i” button down for 30 seconds1. This soft resets the iDRAC yet keeps the configuration. How to Reset the Integrated Dell Remote Access Controller (iDRAC) | Dell US
Power down the server and move the jumper over to clear the NVRam. After moving it over, power up to clear the NVRam. R720 iDRAC initialization error | DELL Technologies
If the above methods fail, you can try to see if you can do a racadm racreset on the server.
If you are able to update it, try updating the iDRAC firmware.
If none of the above methods work, it is likely that you will need a replacement motherboard
Hi Erman,
I tried all the steps you highlighted - but again thank you for your input.
an update:
What caused this, might have been that one power supply was defect, when I tried to do a rebrandingI tried it the image from 2.63.60.62 after replacing the defect powersupply.
there was no LED flashing, that might be the reason why it did not try to boot from the SD card.
I left the server now powered down - and basically be thrown out ... :( ..
If anyone has an idea, please let me know.
Thanks
MarcoDELL-Young E
Moderator
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5421 Posts
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37 Points
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November 19th, 2023 22:02
Hello, have you tried this?
PowerEdge: iDRAC Recovery Procedure with firmimg.d7
Dell-DylanJ
6 Operator
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2924 Posts
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Posted February 27th, 2020 10:00
What troubleshooting steps have you taken so far? If you haven't already, I would shut the server down, unplug it from power, then hold the power button for 30 seconds. This will force the iDRAC to restart. I've seen this help with lots of different iDRAC and reporting issues.