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Adaptec SCSI non-RAID drivers
Hi,
I have a PowerEdge 1500SC server with an internal PowerVault 100T DDS4 tape drive. The server is running Windows NT 4 Server.
A few days ago the tape drive stopped taking tapes. I can see the tape drive exists from Backup Exec but not from Control Panel -> Tape Drives (it was there before I rebooted it a couple of days ago). When I go into Control Panel -> SCSI Adapters, there are two of the following card listed but no devices associated with them.
Adaptec AIC-7892, AIC-7899, AHA-3960D Ultra160/m PCI SCSI Controller(NT 4.0)
My gut tells me that I need to upgrade the drivers for the SCSI card but I can't find them anywhere. When I enter my serial number on
http://support.dell.com, I can find drivers but they are all for Windows 2000 or above. When I go to
http://adaptec.com, I can't seem to find the right driver. Am I searching for the wrong thing?
Any help would be greatly appreciated.
- Okay, so I managed to find an updated driver for SCSI controller... installed it, rebooted, still no devices attached to them.So what's next? If the SCSI controller is not seeing the device then updating the drivers for the tape drive won't help right?Maybe the controller has gone bad? Would the OS still see the controller if it is bad?
Dev Mgr
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Posted April 12th, 2007 11:00
The tape drive has a lot of moving parts. The SCSI controller doesn't. I'd expect the tape drive to fail before the scsi controller. This doesn't 'have' to be the case, but in general something with moving parts tends to fail faster than something without moving parts.