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colohost

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13 years ago

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colohost

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43 Posts

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November 26th, 2013 09:00

PowerPath/VE 5.9 reporting it's not working, but is it?

I've got a vCenter 5.5 build 1378903 install and a host I just upgraded to 5.5 build 1331820.  I did the upgrade by putting it in maintenance mode, detaching my PowerPath/VE 5.8 extension group from the host, attaching my new PowerPath/VE 5.9 group to the host, disabled lockdown, applied all outstanding ESXi 5.1 patches and reboot, applied the PowerPath/VE 5.9 patches and reboot.  I used 'rpowermt check_registration' to verify it was okay and it seems to think it is.

However, having not taken it out of maintenance mode yet for fear something is wrong, I checked the EMC VSI tab in my vSphere Client and it reports this at the top of the screen in a bright color:

The PowerPath/VE service is not managing any LUNs on this host.

If I use 'rpowermt host=192.0.2.1 display dev=all' it seems to think things are working:

Pseudo name=emcpower1

VNX ID=1234 [LUN1]

Standard UID=naa.1234 [BLOCK_LUN_20]

state=alive; policy=CLAROpt; queued-IOs=0

Owner: default=SP A, current=SP A       Array failover mode: 4

==============================================================================

--------------- Host ---------------   - Stor -  -- I/O Path --   -- Stats ---

###  HW Path               I/O Paths    Interf.  Mode     State   Q-IOs Errors

==============================================================================

   1 vmhba32                C1:T6:L0    SP B4    active   alive      0      0

   1 vmhba32                C0:T7:L0    SP B5    active   alive      0      0

   1 vmhba32                C1:T4:L0    SP A4    active   alive      0      0

   1 vmhba32                C0:T5:L0    SP A5    active   alive      0      0

I would assume the output would have been empty if PowerPath was not actually managing I/O to that LUN?

On the Configuration tab, Storage, 'Devices' button, pick one; in the lower window "Device Details" it shows owner as PowerPath.

My other PowerPath/VE 5.8 hosts on the EMC VSI tab continue to state "Found PowerPath/VE version 5.8 (build342) installed on this ESX host..."

I dont want to take it out of maintenance mode and risk live guests moving back to it if something is actually wrong with PowerPath.  Anything else I can check?

  • Butch777

    88 Posts

    1073

    1

    Posted November 26th, 2013 10:00

    Hi - please go ahead and open a Service Request (SR). It may be an issue with the VSI plug-in,

    Bob Lonadier

    PowerPath Product Manager

  • colohost

    1 Rookie

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    43 Posts

    1073

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    Posted November 26th, 2013 13:00

    Thanks; support got it figured out.  Still had RTOOLS 5.8 installed, after updating to 5.9 now it reports "Found PowerPath/VE (build 160) installed on this ESX host"

  • 1073

    0

    Posted December 6th, 2013 04:00

    Hi, I have some issue with the PowerPath 5.9, not being visible in my VSI. I installed EMC VSI on my vcenter server.

    I am able to discover my VNX, and able to see the details properly. When i open the EMC VSI tab, i see the PowerPath 5.9 message in green higlighted. As soon as i click any host or VM, the message changes to PowerPath 5.9 is unlicensed. It should not show that, as we have it licensed. Is there something i need to install or do. We do not have RTOOLS installed does this matters? Please suggest...

  • 1073

    0

    Posted December 6th, 2013 05:00

    Hi,

    Yes, you need to have RTOOLS installed. From the VSI Path Management Version 5.5 Product Guide:

    For the Path Management feature to work with PowerPath/VE, the PowerPath/VE Remote Tools must be installed on the client where VSI is running. The Path Management feature requires RTOOLS version 5.7.b173 or later.

    Regards

    Javier Soriano

    PowerPath Corporate Systems Engineer

  • 1073

    0

    Posted December 8th, 2013 22:00

    Thanks alot for your response... One last thing can you please help me out with.

    Where can i download this tool from? Is it available on powerlink or VMWare site or in some of the DVD with powerpath....

    Thanks in advance...

  • 1073

    0

    Posted December 9th, 2013 07:00

    You can go to support.emc.com to download it.

    Regards