Tay01

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5 years ago

T

Tay01

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January 24th, 2022 04:00

Refurbed Precision 5810 won't boot

I have a refurbed Precision 5810 and cannot now get it to boot.

I get the Dell logo with "Analysing your PC"; then "Repairing" and landing me at "Automatic repair couldn't repair your PC".  There is reference to J:\recovery\WindowsRE\Winre.wim\System32\logfiles\Srt\SrtTrail.txt

No matter what repair options or troubleshooting I try, no luck.  I've been to Microsoft and created a bootable USB drive, formatted to exFAT, to re-install Windows 10, but this doesn't work either as during the Windows install I have to choose the Custom option but can't select a drive to install window on to.

Can anyone help?

Thanks.

  • mazzinia_

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    Posted January 25th, 2022 02:00

  • Tay01

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    Posted January 24th, 2022 05:00

    I can only see reference to SATA 

  • Tay01

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    Posted January 24th, 2022 05:00

    I've used a Lacie external hard drive that I had spare.  Reformatted to exFAT on a Mac.  Hooked up to a laptop to download/create windows installation drive from Microsofts website.

     

  • mazzinia_

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    Posted January 24th, 2022 05:00

    Can you detail your setup ? Are you using a nvme drive or a sata ?

  • mazzinia_

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    Posted January 24th, 2022 05:00

    as in a drive brand and kind ?

  • mazzinia_

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    Posted January 24th, 2022 05:00

    Fair point. can you check with F2 when the dell logo shows, to see the settings in the bios ?

    You should be also able to see the storage ( under sata  and under video, I think )

    EDIT

    you can take pictures and post them here. Alternatively you could also remove the side panel and post a picture of the inside

  • Tay01

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    Posted January 24th, 2022 05:00

    IMG_3099.jpg

    Not sure if image has come through

  • mazzinia_

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    Posted January 24th, 2022 05:00

    no, I mean the 5810 , what's installed inside ? is it booting off an nvme ? a sata ?

    If nvme , check this

    https://www.dell.com/community/Precision-Fixed-Workstations/What-are-right-steps-to-boot-from-name-M-2-ssd-with-single-piece/td-p/7894842

  • Tay01

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    Posted January 24th, 2022 05:00

    I'm no techie, so not sure how I would check?

  • mazzinia_

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    Posted January 24th, 2022 06:00

    yes but look under   Drives and also general/system information