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sharkbait17
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March 21st, 2024 13:48
Precision 7530 Stuck in POST/Boot loop
Last night my Precision 7530 was not plugged in and ran out of battery while an external USB hard drive was still connected. I have not been able to boot it since. I have had issues before when failing to safely eject an external HD but was then able to recover somehow. This time I am not so lucky. On boot the laptop is stuck at the Dell logo and clocking. I'm looking for recommendations on how to approach this issue.
So far I have factory reset the BIOS settings
I've used the OS recovery tool under the F12 boot menu to restore from a prior restore point
I'm currently using that tool to scan hardware (but that looks like it might take the remainder of the day based on it's slow progress).
I would like to avoid wiping the system and starting clean if I can. Not sure what files I might lose if I did that.
Thanks for your input.
sharkbait17
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Posted March 21st, 2024 14:07
Oh, I forgot to mention that I did disconnect the battery, but I didn't hold the power button. I will try that. ty
sharkbait17
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Posted March 21st, 2024 14:54
No issues found with the scan. Shut down, disconnected battery, held power button for 30 sec...
Now attempting to reboot. Shows the Dell logo with Preparing Automatic Repair. It's 9:54 CST. Will see if it gets through this and starts.sharkbait17
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Posted March 21st, 2024 15:51
Preparing Automatic Repair disappeared after 8 minutes, but it is still clocking (Dell logo and circular spinning balls/pixels) for the last 50 minutes now. @ejn63 Any other ideas/suggestions of things to try?
sharkbait17
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Posted March 22nd, 2024 10:52
It didn't, unfortunately, but I found a tool made by Easeus that let me boot to a USB drive and repair the startup configuration and was (eventually after a safe boot and another bios reset) able to get the laptop back up and running. Urggh. What a day it was.
ejn63
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Posted March 21st, 2024 14:01
Let the scan complete, and shut down. Remove the base cover and disconnect the battery from the mainboard with the system unplugged. Hold the power button for 30 sec. Then reassemble the system and see if it will boot normally.