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HEYRN

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22 years ago

H

HEYRN

1 Message

0

9569

December 1st, 2004 00:00

A940.....STINKS

THE 502 ERROR HAS BEEN AN ISSUE FOR MONTHS WITH NO HELP FROM DELL...NOW THE STUPID ENCODER STRIP IS COMPLETLY OFF AND THEY TELL ME "SORRY CAN'T BE FIXED"  HAVE HAD LESS THAN 1 YEAR WITH VERY MINIMAL USE...ANYONE KNOW A BETTER BRAND??
  • C

    Carolann444

    4 Posts

    155

    0

    Posted December 11th, 2004 00:00

    My printer is 1 1/2 yrs old, and everytime I try to print, I get a printer stalled message and Hardware error 0502. Has anyone encountered that same problem? Dell tells me I have to buy a new printer. That's ridiculous.
  • S

    SuperTerrificHa

    45 Posts

    155

    0

    Posted December 22nd, 2004 11:00

    You can manually rehook the encoder strip back on to the carrier.
  • V

    vikingman123

    9 Posts

    155

    0

    Posted January 8th, 2005 12:00

    You CAN put the encoder strip back on by yourself, although it is a bit difficult. The only tool that you will need is a pair of hemostats. Here is the link on how it should appear after it is installed:

     

    http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1080620#Sectlink

     

    Hope this helps. Let me know if you have any questions.

     

    VM

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