Please follow the instructions below and then tell me what happens.
First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.
I recommend that you use these Recommended Wireless Router Settings to get the best communications between the printer and all the computers.(This printer can be used wirelessly if the printer has the wireless card)
Disconnect your printer.
Download and run this patch to completely remove the printer from your computer. Run the patch(a MUST on Vista machines) untiul it prompts you to restart yopur computer.
Install the proper drivers. You'll be prompted when to connect your printer(powered on)
***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
I downloaded the latest version of Java but I am running windows xp not vista so when I go to the patch is says a script on this page is causing Internet explorer to run slowly . If it continues to run your computer may become unresponsive so should i run it or not also the printer will print anything from the system once it stops clicking but it wont copy anything or scan anything new that is on the glass like the piece that runs across the glass to take the picture is stuck
PudgyOne
9 Legend
•
30.3K Posts
0
November 14th, 2009 14:00
4giga96,
Please follow the instructions below and then tell me what happens.
First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.
I recommend that you use these Recommended Wireless Router Settings to get the best communications between the printer and all the computers.(This printer can be used wirelessly if the printer has the wireless card)
Disconnect your printer.
Download and run this patch to completely remove the printer from your computer. Run the patch(a MUST on Vista machines) untiul it prompts you to restart yopur computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
64-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer(powered on)
***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Rick
4giga96
3 Posts
0
November 14th, 2009 15:00
I downloaded the latest version of Java but I am running windows xp not vista so when I go to the patch is says a script on this page is causing Internet explorer to run slowly . If it continues to run your computer may become unresponsive so should i run it or not also the printer will print anything from the system once it stops clicking but it wont copy anything or scan anything new that is on the glass like the piece that runs across the glass to take the picture is stuck