UNSOLVED

manuel.freire

updated

16 years ago

0

14283

October 7th, 2010 13:00

AIO v313 printer under 64-bit Linux

Hi,

I recently bought a v313 All-in-one printer for an AMD x64 system. Since the support pages said that this printer supported Linux, I happily installed an Ubuntu distribution (10.4, but I understand that packages for 9.4 would also work fine for this release).

However, during installation of the driver (R247646.tar.gz, for "Ubuntu 9.4", which uncompresses to dell-inkjet-09-driver-1.0-1.i386.deb.sh), I receive the following message:

Operating system: linux
CPU Arch: x86_64
TRACKING IDENT = 140509
cpu speed = 800 MHz
ram size = 8002.90625 MB
hd avail = 786842 MB
dpkg: error processing dell-inkjet-09-driver-1.0-1.i386.deb (--install):
 package architecture (i386) does not match system (amd64)
Errors were encountered while processing:
 dell-inkjet-09-driver-1.0-1.i386.deb

And after this, the driver installation halts.

I can build a virtual machine running a 32-bit linux or some flavor of windows to avoid the problem, but I would much prefer Dell to release an updated driver. When the product page says that an OS is supported, I expect better than this (at least, Dell should have the honesty of labeling their support as "Linux 32-bit only").

 

 

  • 224

    0

    Posted July 7th, 2011 13:00

    Hi,

    Just FYI, I am faced with the same issue. Have you been able to solve it?

    The thread I started is at en.community.dell.com/.../19900792.aspx

    Best regards,

    Joachim

  • sadturtle

    1 Message

    224

    0

    Posted July 31st, 2011 10:00

    Hi,

    Another V313 64-bit Linux user here. Is seriously still no 64-bit driver for this model? I wonder,  has anyone been able to identify which model of Lexmark (probably) this is a re-badge of?

  • 224

    0

    Posted July 31st, 2011 14:00

    Still using a VM to print things. A serious hassle, and will never buy another Dell printer promising "linux support", unless they really clean up their act.