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AIO964 Dll Error
I recently installed a Dell AIO964 on my computer. The printer works fine, but everytime I start the computer I get an error saying: Error in C:/windows......./dlcjtime.dll, missing entry: rundllentry. I am assuming that there is something wrong with the .dll file dlcjtime.dll or the executable that runs it. I spent over 4 hours on the phone with the Indian folk and they had me uninstall and reinstall the printer at least 6 times. Each time I thought they were going to add something different to the routine. It didn't happen and I still get the error everytime I start the computer. They even had me return my computer to it's out of the box state, which was no big deal because it was brand new anyway. It is no big deal because things work alright, but when you pay that much money for a computer and printer, you don't want an error popping up everytime you start the computer. If anyone knows where I can get a fix for this file or what the problem may be, please let me know. I am not the most patient person in the world and refuse to waste precious free time talking to people at Dell who have no idea what they are doing.
I have exactly the same error message!
My computer (XPS 600) and printer (Dell AIO Photo Printer 964) are brand new, just out of the box from Dell, with all the software and drivers loaded in at the factory.
Don't they check things work before they let them leave the shop?
I have been getting the exact same error message you both have described since I hooked up my Dell AIO Photo 964 printer. There is apparently no adverse impact on my system, as everything appears to function properly, but I can't log on or change users without having to clear through this error.
Anyone come up with a solution yet???
Aeropro2001
5 Posts
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Posted January 2nd, 2006 21:00
I have the XPS 400 and I would have thought that Dell would complete a compatibility check before releasing. Ugh, now my speakers don't work either. What next! I have owned many Dell's in my life and this is the first major cluster I have run into.
My printer works fine I just have to close the error message after start up. The printer also works fine on the network and I received a fax today on it so that's a good sign.
I am going to call tech support now about my speakers. I am cringing.
Aeropro2001
5 Posts
560
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Posted January 2nd, 2006 23:00
Good news, I just got off the phone with tech support (01/02/2005) and they informed me that they know about the driver issue and the problem has been elevated to the engineers. I was told that a new driver will be posted for download within a month or two. Apparently the XPS was developed and released before the A964 printer.black_wizard
4 Posts
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Posted January 11th, 2006 17:00
Hi! We found a solution that worked for Dimension 9150. Symptoms were
Error message: "C:\windows\system32\spool\driver\w32x86\3\dlcjtim e.dll - Missing post: RunDLL entry".
Reinstall did not help.
SolutionOpen regedit and search for dlcjtime.dll.
Find a value named DLCJCATS in \HKEY_LOCAL_MACHINE\...\CurrentVersion\Run\.
Make a safety Backup of the selected registry folder.
Delete value named DLCJCATS!Please let us know if it worked for you as well :-)
Message Edited by black_wizard on 01-11-200601:01 PM
Message Edited by black_wizard on 01-11-2006 01:01 PM
Klompendancer
1 Message
560
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Posted January 15th, 2006 15:00
Thanks BlackWizard, I tried this on my XPS600 and the error has been eliminated and my printer still works fine. Thanks!
Open regedit and search for dlcjtime.dll.
Find a value named DLCJCATS in \HKEY_LOCAL_MACHINE\...\CurrentVersion\Run\.
Make a safety Backup of the selected registry folder.
Delete value named DLCJCATS- Hello fellow victims.I have the same issue with the AIO 964 .dll error. The error msg comes up every start-up and support calls and chat did not solve the issue. (I did get to reinstall the print drivers 5 times however...sheez). The .dll error doesn't seem to effect preformance, but if you lay down $4K for a new XPS 600, you don't want to be hitting an error msg because of a $200 pile of problem.I like the solution posed by Black Wizard : Open Regedit, find value, backup and delete DLCJCats.My question is "How do you make a saftey Backup of the selected Registry folder?"I am new to XP and am experiencing difficulty executing that step. I am grateful for any response and I thank you for time.
black_wizard
4 Posts
560
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Posted February 1st, 2006 13:00
" My question is "How do you make a saftey Backup of the selected Registry folder?"
I am new to XP and am experiencing difficulty executing that step. I am grateful for any response and I thank you for time. "
Right-click on the folder, choose "Export", save as i.e. "my backup.reg".
That's it!
If anything goes wrong during the rest of your registry journey, simply double click that file to restore the registry.Help
I'm having the same problen with my new DELL & Printer. These are the instruction you gave...
Open regedit and search for dlcjtime.dll.
Find a value named DLCJCATS in \HKEY_LOCAL_MACHINE\...\CurrentVersion\Run\.
Make a safety Backup of the selected registry folder.
Delete value named DLCJCATS!where do i find my registry file & How do i back it up?
Aeropro2001
5 Posts
560
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Posted December 30th, 2005 21:00